Front Desk Officer

2 days ago

Port Harcourt, Rivers State, Nigeria Excel and Grace Consulting Full time

Excel and Grace Consulting is a fast-paced business consulting organization with a track record of delivering exceptional business solutions to small and medium-scale enterprises in Nigeria, Ghana, Germany, Switzerland, Canada, etc. We are certified management consultants with the International Council of Management Consulting Institutes (CMC-Global) with over 18 years of experience. Our team of experts and consultants have authored over 20 books on business management, business structure, business operations, human resources, organizational structure, employee development, money management, and so on.

We are recruiting to fill the position below:

Job Position: Front Desk Officer

Job Location: DRA, Port Harcourt - Rivers

Employment Type: Full-time

Summary

  • Responsible for welcoming guests, managing check-ins/ check-outs, handling reservations, and providing excellent customer service at the hotel front desk.

Key Responsibilities

  • Greet guests and assist with check-in and check-out.
  • Manage reservations, phone calls, and guest inquiries.
  • Process payments and maintain accurate records.
  • Coordinate with housekeeping and maintenance on room status.
  • Handle guest requests, provide information, and resolve issues.
  • Maintain lobby cleanliness and follow hotel policies.

Qualifications

  • High School Diploma or equivalent.
  • Customer service or hospitality experience preferred.
  • Good communication, computer, and multitasking skills.
  • Professional, friendly, and reliable.

Salary

N150,000 monthly.

Method of Application

Interested and qualified candidates should send their CV using the Job Position as the subject of the email.

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