Customer Service Experience Team Lead

3 days ago

Lagos, Lagos, Nigeria Zhongxin Network Technology Co. Ltd Full time ₦3,600,000 - ₦4,200,000 per year

Zhongxin Network Technology Company Limited is a start-up company that is into sales of computer, phone and accessories.

We are recruiting to fill the position below:

Job Position: Customer Service Experience Team Lead (Chinese Translator)

Job Location: Ikeja, Lagos

Employment Type: Full-time

Job Description

  • The Customer Service Manager is responsible for overseeing all customer service operations, ensuring excellent service delivery, resolving complex customer issues, supervising the customer service team, and implementing strategies to improve customer satisfaction and retention.
  • The role ensures that the company delivers a consistent, professional, and customer-focused service experience at all times.

Qualifications

  • Interested candidates should possess a Bachelor's Degree with 2-5 years of experience.

Salary

N300,000 - N350,000 / Month.

Method of Application

Interested and qualified candidates should send their CV to: using the Job Position as the subject of the email.

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