Customer service support lead

Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting...

Zhongxin Network Technology Company Limited is a start-up company that is into sales of computer, phone and accessories.We are recruiting to fill the position below:Job Position: Customer Service Experience Team Lead (Chinese Translator)Job Location: Ikeja, LagosEmployment Type: Full-timeJob DescriptionThe Customer Service Manager is responsible for...

Mwanga is a pioneer tech-driven debt recovery and business support outsourcing company with a vision to be the leading extension to global teams in Africa. We started our pilot operations in 2018 with a small agile team and have scaled impressively since then in results and team becoming trusted by key players for recoveries in Nigeria. We offer business...

Customer Service Manager (Full-Time, Lekki – Lagos)Join Pharmarun and Help Redefine Access to HealthcareAbout PharmarunPharmarun is a healthtech platform that makes medication access fast, seamless, and reliable by aggregating a trusted network of pharmacies. We ensure people get the medicines they need — quickly, safely, and at the best value...

Job SummaryOur client, a leading fintech company is currently in need of a Customer Service & Admin Specialist. The Customer Service & Admin Specialist ensures client satisfaction and long-term engagement with our fintech products and services. This role involves resolving customer issues efficiently, reducing churn, and implementing retention strategies...

Location:[Lekki,Lagos]Employment Type:Full-TimeAbout PharmarunPharmarun is a platform that provides fast and easy access to medication by aggregating a trusted network of pharmacies. We ensure that people can access their medicines when needed — quickly, safely, and at the best value possible.Role SummaryWe are looking for an experiencedCustomer Service...

Job Role: Customer Service Representative (Customer Care Agent)Location: LagosReports to: Customer Service Manager / Team LeadOur client is seeking an entry- to mid-level Customer Service Representative to join our Lagos-based team. This role focuses on providing professional, timely, and empathetic support to customers across phone, email, WhatsApp, and...

We're looking for a customer-oriented Relationship Manager Stage 1 (Recovery) to support our clients with excellent customer service while managing high-severity issues. You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure. In this role, you'll act as liaison between...

Speedaf was established in 2019. We are a joint-venture company invested by Chinese leading express enterprises. Since founded, we continuously expanded global network, developed and optimized products, improved customer experience, and introduce IT technologies and equipment to realize automatic operations. Currently, we are building a local and...

Pruvia Integrated Limited - We are general service merchants with a strong desire to ensure customer satisfaction in the midst of efficient and effective service delivery. As an organization we are driven by the dictum of 'Impossibility is Nothing'.PIL was conceived in 2007, as regards to its incorporation and duly registered in 2013 with Corporate Affairs...