Pharmaceutical Sales Representative

Job Title

Pharmaceutical Sales Representative

Department

Reports to

EHA Pharma

Supply Chain and Quality Manager

Based in

Jigawa

Who we are

EHA Clinics is a world-class comprehensive health care service provider located in Nigeria. We aim to bridge the gap between patients and healthcare services in any setting: the clinic, the home, or through innovative online and mobile solutions. All of our clinics are equipped with the latest healthcare technologies, and the most dedicated team of healthcare professionals, providing a unique range of patient-centric services.

Mission Statement

We are on a mission to deliver quality health care that is accessible, effective, and affordable. By leveraging technology and an exceptional team, we provide a superior experience, improved outcomes, and reduced pricing for our individual, family, and business members.

Core Values

Customer Experience: We deliver ever-increasing value and convenience to our customers and ensure they are treated with the utmost respect and service regardless of income or social status.

Quality & Safety: We strive to improve the health of our customers, their families, and our community. We will continuously improve our quality to provide the best available healthcare services according to the best available science.

We ensure our staff are trained to perform their duties safely and reduce the spread of infections. Our facilities and processes are designed to ensure maximum safety for our customers.

Our People: We invest in the well-being, training, and development of our staff.

Financial Stewardship: We work to reduce waste and maximize value to our customers, investors, and partners.

Impact: Ensure healthy lives and promote well-being for all at all ages: improved access, affordability, and quality of life.

Our services:

• Medical Services
• Research and Informatics
• Pharmacy
• Laboratory & Diagnostics
• Community Health (REACH Program)
• Telehealth and Telemedicine

Mission Objective

The distribution warehouse department is committed to providing high quality and cost-effective products and services to our valued partners and customers in line with our organization's mission and vision.

The pharmaceutical sales representative is responsible for promoting the sale of cost-effective and high quality healthcare products to meet departmental and organizational goals. He/she actively engages with trade customers and healthcare professionals to build trust, drive sales growth, and foster long-term business relationships. Additionally, he/she provides accurate product information, promptly addresses customer needs, and ensures the timely delivery of supplies.

Duties And Responsibilities

PURPOSE

• Examine delivery of Pharmaceutical services for consistency and conformity with established guidelines/approaches;
• Identify and recruit community pharmacies and PPMVs as screening centers.
• Reconcile data related to service delivery, identify areas/challenges to sustaining service and standards;
• Promote eye screening initiatives and uptake of reading glasses by community and patent medicine stores.

ENGAGEMENT

• Work with the warehouse team to develop and implement strategies to ensure a consistent marketing message, sales growth, and increased portfolio liquidation.
• Build positive trust relationships with healthcare partners to influence targeted groups in the decision-making process.
• Assess interested premises and coordinate training of pharmacy staff on eye screening.
• Attend sales meetings, conference calls, training sessions, and symposium circuits as required.

DELIVERY

• Anticipate operational and systematic issues affecting timely delivery of services (specify area) that sustain continuity in the provision of service
• Monitor and analyze data and market conditions to identify competitive advantage.
• Keep accurate records and documentation for reporting, feedback, and strategy planning.

Targeted Specialized Knowledge

• A minimum of a Bachelor's degree.
• Minimum 3 years proven experience in Pharmaceutical and Consumer Product Sales and promotion in the Northern Part of Nigeria with proven customer relationships.
• Proven track record of meeting and exceeding sales targets.
• Customer service skills.

Remuneration

EHA Clinics is committed to fair and competitive compensation for its employees. We want our team members in all locations to feel valued for their unique skills, expertise, and talents and remunerated accordingly, so we can attract and retain the best and most passionate people.

Key Areas of Note

Keep up to date with relevant medical research, technology, and evidence-based medical practice by attending continuing education courses and professional meetings, reading journals, etc.

Research unusual symptoms and treatment options, through consultation with physicians and other medical specialists.

Key Skills and Attributes

• Hold Computer literacy
• Excellent Communication and Customer Service
• Caring, Compassionate, Dedicated and Professional
• Working Under Pressure
• Humane, Empathetic and Supportive Bedside Manner
• Leadership and Teamwork
• Problem solving and Initiative
• Time Management and Organization
• Attention to Detail

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate, but can become louder at times due to group discussions or activities. EHA Clinics is a tobacco-free environment