Customer Service Specialist

Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time remote role for a Customer Service Specialist. In this role, you will assist customers by responding to their inquiries, resolving issues, and ensuring a seamless customer experience through multiple communication channels such as email, chat, and phone. You will play a...

Company DescriptionWorkcity is the premier provider of premium co-working spaces in Africa, fostering a vibrant community that supports innovation and growth. The platform connects ambitious business founders with valuable opportunities for development. Workcity's mission is to create environments where entrepreneurs can thrive and collaborate. Its focus is...

Comatrix Collection Service - We are a professional collection service provider that deals with helping various loan agencies in retrieving back their bad-loans as fast and effectively as possible.We make calls to customers to pay their outstanding debts, Send messages to customers, Guide customers through the payment process, Persuade reluctant customers to...

We're looking for a customer-oriented Relationship Manager Stage 1 (Recovery) to support our clients with excellent customer service while managing high-severity issues. You'll be proactive in communicating with our customers and ensuring a positive support experience at all levels of the support structure. In this role, you'll act as liaison between...

Job SummaryOur client, a leading fintech company is currently in need of a Customer Service & Admin Specialist. The Customer Service & Admin Specialist ensures client satisfaction and long-term engagement with our fintech products and services. This role involves resolving customer issues efficiently, reducing churn, and implementing retention strategies...

Implement effective customer care procedures, policies and standards  Develop customer satisfaction goals and coordinate within the group to ensure the goals are met  Supervise and coordinate activities of Customer Care Specialists and Representatives  Manage the approved budget of the Customer Care group  Hire customer care staff  Ensure...

We are looking for a dedicated and empathetic Customer Support Specialist to join our dynamic team.The ideal candidate will be the first point of contact for our customers, addressing their needs and concerns with efficiency and care.This role requires excellent communication skills, a problem-solving mindset, and the ability to work under pressure.The...

Company DescriptionDream Specialist Hospital, located in Ikoyi, is an ultramodern specialist hospital known for offering a range of healthcare services. These include Inpatient and Outpatient Care, Pediatrics, Gynecology, Emergency Care, Surgery, Fertility Clinic, Antenatal Clinic, and Specialist Clinics. The hospital is committed to providing high-quality...

VACANCY VACANCY VACANCYJob Title: Customer Connection Specialist (Remote)Job Description:The Customer Connection Specialist is responsible for reaching out to both existing and potential clients through phone calls, SMS, WhatsApp, and other communication channels. The role focuses on promoting the company's loan products, building client relationships,...

JOB TITLE: Customer Retention SpecialistJOB LOCATION: Lagos ADVERTISEMENTJOB DETAILS:Reaching out to customers before their respective renewal dates to notify them of the renewal.Identifying opportunities to cross-sell existing products and services to customers to generatecompany revenue. Also, upselling products and services to existing clients to...