Account Manager

5 days ago

Kano, Kano, Nigeria LawPavilion Full time ₦120,000 - ₦240,000 per year

Job Title:
Client Account Manager

Location: Kano State & Abuja, FCT

Industry:
Legal Tech

About us:

We are a forward-thinking legal technology company committed to transforming the delivery of legal services through innovative solutions. With a growing presence across Nigeria, we are looking for a Client Account Manager to help strengthen our client relationships and revenue growth in the Northern Region.

About the Role:

We are seeking a seasoned
Client Account Manager
to oversee and grow relationships with clients across the Northern Region. This strategic role combines account management, client relationship leadership, and revenue growth. You will serve as the key liaison between the company and our legal and corporate clients, oversee key accounts, and ensure the region meets its revenue targets. The ideal candidate is client-focused, results-driven, and skilled at balancing relationship management with revenue growth.

Key Responsibilities:

  • Manage a portfolio of high-value client accounts, ensuring consistent engagement, satisfaction, and retention.
  • Follow up on client renewals, payments, and subscription cycles to drive revenue growth.
  • Serve as the main point of contact for client accounts in your region
  • Provide onboarding, training, and ongoing support to users
  • Identify opportunities to upsell or expand services within accounts
  • Work closely with internal teams (sales, support, product) to address client feedback and issues

Qualifications:

  • At least 4 years of account management experience, preferably in legal tech or related industries.
  • Strong interpersonal and communication skills
  • Previous experience in client relationship management, customer success, or account management
  • Familiarity with legal industry practices or SaaS products is a plus
  • Ability to work independently and manage multiple client accounts effectively
  • Good presentation, negotiation, and follow-up skills
  • Must be a resident in or have strong familiarity with Enugu and/or Imo States
  • Familiarity with CRM tools and Microsoft Office tools.

What We Offer:

  • A dynamic and innovative work environment.
  • Competitive salary and performance-based bonuses.
  • Career growth opportunities within a leading LegalTech company.
  • Training and exposure to cutting-edge legal technology solutions.

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