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Human Resource Manager
2 weeks ago
Human Resources
Lagos Full Time
Hospitality & Hotel NGN 75, ,000
Skills RequiredProblem solving Skills Interpersonal Skills Communication Skill
Job SummaryA Human Resource Manager oversees all aspects of the HR function, including recruitment, employee relations, performance management, and compliance, to support organizational goals and foster a productive workplace.
- Minimum Qualification : Degree
- Experience Level : Internship & Graduate
- Experience Length : 2 years
Responsibilities:
- Respond to customer inquiries via phone, email, chat, or in-person, providing accurate and timely information.
- Resolve product or service problems by clarifying the customer's complaint and determining the best solution.
- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Process orders, forms, applications, and requests efficiently and accurately.
- Follow up with customers to ensure their issues are resolved and satisfaction is achieved.
- Keep records of customer interactions, transactions, comments, and complaints.
- Collaborate with other departments (sales, technical support, etc.) to ensure customer issues are resolved.
Requirement:
- A minimum of BSC qualification
- A minimum of 2 years of experience as an HR Personnel
- Must reside within the axis of Amuwo Odofin and Festac Access Road.
