Customer Service Representative

1 day ago

Ikeja, Lagos, Nigeria RealPlus Global Full time ₦1,200,000 - ₦3,600,000 per year
Company Description

An ICT firm seeks qualified candidates to fill this role

Job Description

Our office is looking for someone to work as Customer Service Representative. Looking for someone with an outgoing personality but who can be very focused and can multitask. Busy practice. Never a dull moment. Needs to be an independent worker and doesn't require strict supervision.

Assist potential client by explaining our processes, answering questions regarding products and services.

Actively identifies sales opportunities to originate new business 

Manage all day-to-day responsibilities for servicing an ever growing client portfolio.

Effectively applies analytical skills to quickly and efficiently resolve any customer issues.

Take ownership of customer concerns and works with management to formulate and execute strategies for potential problems.

Perform clerical functions associated with generating new accounts

Develop an understanding and abides by the philosophy of the organization, including company policies, operational procedures and compliance.

Qualifications

High School or equivalent.

Previous customer service experience preferred.

Must pass pre-employment Assessment tests, Drug Screening, Background and Credit check.

The position requires frequent interaction with our customers - professional demeanor, positive attitude, strong communication and customer relations skills are a must.

Demonstrated ability to negotiate, instruct, and persuade others.

Ability to work as a member of a team while directing staff towards a shared goal.

Ability to work in a fast-paced environment and manage multiple priorities. Creative problem solving, analytical decision making, organization and time management skills.

Basic computer skills, familiarity with Windows

Additional Information

All your information will be kept confidential according to EEO guidelines.

  • Customer Care Representative

    2 weeks ago

    Ikeja, Lagos, Nigeria FIX ALL AFRICA Full time ₦900,000 - ₦1,200,000 per year

    Company DescriptionFixAll Africa is a tech-driven service marketplace that connects users with verified artisans across Nigeria, including mechanics, electricians, plumbers, and more. Our goal is to make it easy, safe, and reliable for people to find skilled professionals anytime, anywhere. We're redefining access to quality service through innovation,...

  • Customer Service Representatve

    3 days ago

    Ikeja, Lagos, Nigeria Easywin lotto, Nigeria Full time ₦1,200,000 - ₦3,600,000 per year

    Job Title: Customer Service RepresentativeLocation: Ikeja, LagosEmployment Type: Full-time OnsiteRemuneration: 100K Monthly NetJob Summary:We are looking for a passionate and energetic Customer Service Representative to join our team in the sports industry. You will be the first point of contact for our customers, helping with inquiries, resolving issues,...

  • Customer Service

    3 days ago

    Ikeja, Lagos, Nigeria Philban Consult Full time ₦200,000 - ₦300,000 per year

    Our client is seeking a smart and customer-focused individual to handle enquiries, provide product information, and ensure excellent customer experience. Responsibilities: – Attend to customer calls, emails, and walk-ins – Resolve complaints professionally – Provide accurate product/service information – Maintain records and follow up on customer...

  • Customer Service Manager

    3 days ago

    Ikeja, Lagos, Nigeria Datagridx Telecoms Full time ₦612,000 - ₦2,040,000 per year

    Job briefWe are looking for an experienced Customer Service Manager to provide excellent customer service and to promote this idea throughout the organisation. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.ResponsibilitiesImprove...

  • Customer service

    1 day ago

    Ikeja, Lagos, Nigeria Gold Optimum Enterprise Full time ₦1,200,000 - ₦3,600,000 per year

    Manage large amounts of incoming callsGenerate sales leadsIdentify and assess customers' needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsHandle customer complaints, provide appropriate...

  • Sales Representative

    3 days ago

    Ikeja, Lagos, Nigeria Whiterose International Group Full time ₦300,000 - ₦500,000 per year

    We are seeking energetic and confident Sales Representatives to showcase our products and engage with travelers at the Airport. The ideal candidate will be responsible for presenting products, distributing flyers, and attracting new customers through friendly and professional interactions.Key ResponsibilitiesApproach and engage passengers in designated...

  • Medical Sales Representative

    3 days ago

    Ikeja, Lagos, Nigeria Amy Consulting Full time ₦800,000 - ₦1,200,000 per year

    Our client is a Paediatric Clinic in Ikeja GRA seeking a proactive and personable Medical Sales Representative to promote the clinic's paediatric services, build strong client and hospital relationships, and drive patient acquisition and retention. The ideal candidate will have excellent communication and networking skills, a good understanding of healthcare...

  • Customer Support Specialist

    3 days ago

    Ikeja, Lagos, Nigeria tinc support Full time ₦400,000 - ₦600,000 per year

    Job Title: Customer Support Representative (Non-Technical)Job Description:In this role, you will act as the key point of contact between our engineers and customers, ensuring clear communication and exceptional customer service throughout the repair process. You will be responsible for managing customer inquiries, device registrations, repair status updates,...

  • Sales representative

    1 day ago

    Ikeja, Lagos, Nigeria Easywin lotto, Nigeria Full time ₦960,000 - ₦1,200,000 per year

    We're also Hiring:Online Sales RepresentativeLocation: On-site (Lagos) | Salary: ₦100,000We're looking for a smart communicator to engage leads via WhatsApp, calls, and social media, guiding them to register, deposit, and use our platform.Responsibilities: - Chat with prospects, explain benefits, and handle inquiries - Guide users through registration and...

  • Sales Development Representative

    3 days ago

    Ikeja, Lagos, Nigeria Punch Digital Agency Full time ₦1,500,000 - ₦2,500,000 per year

    Onsite Job: Lagos, NigeriaAbout Punch:Punch is a full-service digital agency on a mission to build the best digital experiences. We are looking to hire experienced Sales Development Representative to help us keep growing our team. Apply todayWhat we look for:We value the ability to adapt to change and a desire for professional growth. We work hard to provide...