Manager, VAS

7 days ago


Lagos, Lagos, Nigeria 9mobile Full time ₦1,200,000 - ₦3,000,000 per year
  • Drive the VAS portfolio strategy and ensure that approved services are rolled out and their lifecycles effectively managed through concerted supervision and project leadership of the VAS & Digital Services team

Roles and Responsibilities

Tactical:

  • Keep abreast of global and local best practice as it relates to the development of concepts for all EMTS's portal and VAS content.
  • Ensure the continuous review of the unit's activities, make recommendations for improvement and implement approved initiatives to ensure enhanced performance of the team.
  • Identify required resources, personnel and funding to achieve the unit's strategy.
  • Establish and maintain relationships with key internal and external stakeholders.

Operational:

  • Co-ordinate the development and deployment of the VAS & Digital services roadmap and strategy while ensuring alignment with T2 mobile's overall business objectives and targets
  • Develop initiatives and strategies to drive the uptake of VAS & Digital Services on the network
  • Drive engagement with the Digital & Innovations team to prioritize partnership opportunities and integrate with multiple external partners
  • Ensure that all launched VAS are in compliance with applicable regulatory directives
  • Drive cross-functional working relationships with Engineering, Quality Assurance, and various Commercial teams to scope, plan and deliver new VAS/Digital initiatives
  • Continuously review unit activities, make recommendations for improvement, and implement approved initiatives to ensure enhanced performance of the team
  • Co-ordinate the development of unit processes, procedures & policies, and ensure conformity by all unit members and other stakeholders
    • eview the technical implementation plan for VAS & Digital Services including identified potential barriers and recommended solutions
  • Review and provide input in the development of propositions and business cases for up-to-date VAS/Digital Service innovations, and proffer recommendations to the Head, Products & Digital Services.
  • Co-ordinate implementation of all projects related to the development of VAS & Digital Services, and ensure timely completion and compliance with quality standards
  • Co-ordinate the evaluation and management of Mobile Application Service Providers (MASPs) as well as Digital Services provided by MASPs prior to launch on the network
  • Liaise and manage relationships with third party content providers and ensure adherence to all copyright and other relevant laws.
  • Ensure that content providers comply with agreed service levels especially as it relates to quality.
  • Assist in planning and managing the human and material resources of the unit to optimise performance, morale and enhance productivity.
  • Manage inter-functional relations to ensure synergy across the various departmental functions.
  • Provide leadership and guidance to team members and manage subordinates' performance towards the achievement of overall team objectives
  • Monitor and control the budgetary needs of the unit.
  • Prepare/compile agreed periodic activity and performance reports for the attention of the Head, Products & Digital Services.
  • Perform any other duties as assigned by the head, Products Digital Services

Education and Experience

  • First Degree or equivalent in a relevant discipline.
  • Six (6) to eight (8) years work experience, with at least three (3) years in a supervisory role.
  • Postgraduate/ professional qualification in a related field will be an added advantage.

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