Product Officer

6 days ago

Ikeja, Lagos, Nigeria Lopterra Services Full time

Company Summary

Our client stands out as one of the most competitive renewable energy and power systems firms in Nigeria. By working with this esteemed organisation, you will encounter a diverse range of learning experiences and challenges that will foster your professional development. and becoming part of a passionate community of professionals dedicated to transforming the way the world is powered.

About the Job

The Product Officer will manage the lifecycle of solar and inverter products, strengthen partnerships with distributors, financing partners, and grant organizations. The role involves driving product performance, ensuring excellent customer experience, and supporting data-driven decision-making across sales and operations. 

Responsibilities

  • Manage the lifecycle of solar and inverter products, ensuring optimal performance and availability.

  • Oversee PayGo operations, sales tracking, and customer collections to drive revenue growth.

  • Build and maintain strong partnerships with distributors, financing partners, and grant organizations.

  • Lead customer service activities to ensure timely issue resolution and excellent client experience.

  • Analyze sales and operational data using tools like Excel, Power BI, and CRM systems to guide decisions.

  • Collaborate with internal teams and marketing to enhance product visibility, pricing, and customer engagement.

Requirements

  • A minimum of a Bachelor's degree in Engineering, Renewable Energy, Management, or any related field.

  •  1 – 2 years of relevant experience in the renewable energy sector, familiarity with PayGo models, solar products, or similar energy systems. 

  • Familiarity with CRM tools and data analysis platforms (e.g., Excel, Power BI) for tracking performance and customer metrics. 

  • Understanding of product lifecycle management, customer service processes, and field operations coordination. 

  • Ability to interpret and analyze repayment, sales, and customer data for operational decisions. 

  • Good organizational and communication skills, with the ability to collaborate effectively across departments (Sales, Engineering, Finance, Customer Care). 

  • Proactive, detail-oriented, and willing to learn with minimal supervision.  

  • Strong problem-solving mindset with adaptability to a fast-paced, evolving environment. 

Benefits

Why you should work with our client

  • Be part of a forward-thinking renewable energy company transforming power access across Nigeria.

  • Work in a culture that values innovation, collaboration, and sustainability.

  • Enjoy continuous learning opportunities and professional development.

  • Gain hands-on experience with impactful projects that promote clean energy solutions.

  • Build a meaningful career while contributing to a greener, more sustainable future.

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