Operations Associate

4 days ago

Ikeja, Lagos, Nigeria Strivo Labs Full time $50,000 - $70,000 per year

Job Title: Operations Associate (Executive Team)

Location: Ikeja, Lagos

Level: Executive Team (High-Trust, High-Visibility Role)

ROLE SUMMARY

The Operations Associate supports the Managing Director (MD) across executive operations, strategy execution, digital marketing coordination, and administrative excellence. This role sits within the Executive Team and functions with strong operational, project, and digital execution responsibilities.

You will manage priorities, oversee cross-functional tasks, coordinate digital marketing efforts, and act as an extension of the MD in communication, project monitoring, and execution.

CORE RESPONSIBILITIES

  1. Executive Support to the Managing Director


• Manage the MD's calendar, priorities, commitments, and key meetings.


• Prepare briefs, emails, presentations, proposals, and follow-up notes.


• Attend high-level meetings, capture action items, and drive implementation.


• Maintain confidentiality and protect the MD's time through strong gatekeeping.

  1. Operations & Project Execution


• Track key organisational projects and ensure timelines remain on course.


• Prepare weekly dashboards and execution reports for the MD.


• Coordinate cross-department activities, ensuring alignment and accountability.


• Identify delays or issues early and resolve or escalate quickly.


• Support process documentation, SOP development, and operational optimisation.

  1. Digital Marketing Management


• Oversee the planning and execution of digital marketing tasks across platforms (LinkedIn, Instagram, X, website, and others).


• Coordinate content creation with internal or external teams (graphics, videos, copy, creative assets).


• Track analytics and performance metrics and provide weekly insights for improvement.


• Assist with newsletters, email campaigns, website updates, and basic SEO tasks.


• Ensure all digital communication aligns with brand tone, relevance, and quality.

  1. Communication & Coordination


• Act as the communication bridge between the MD and teams, partners, and stakeholders.


• Draft updates, memos, and structured internal communication.


• Ensure clarity in passing messages and follow-up until full execution.


• Manage vendor or partner correspondence and maintain organised documentation.

  1. Strategic Support & Research


• Conduct research to support strategy, partnerships, presentations, and market understanding.


• Prepare materials for executive reviews, board sessions, and investor or client meetings.


• Analyse data and produce concise summaries or recommendations where needed.


• Support the company's quarterly/annual planning cycles.

  1. Administrative Excellence


• Maintain executive documentation, contracts, files, and operational systems.


• Support procurement, expense tracking, invoice processing, and vendor management.


• Ensure the Executive Office functions smoothly and professionally at all times.

KEY SKILLS & EXPERIENCE


• 2–5+ years in operations, executive support, project coordination, OR digital marketing management.


• Strong written and verbal communication skills.


• Hands-on experience with social media management and analytics.


• Ability to manage multiple moving parts with precision and calm.


• High emotional intelligence, confidentiality, and structured thinking.


• Strong competence with digital tools (Google Workspace, project management tools, social media platforms).

PERSONAL ATTRIBUTES


• Highly organised, proactive, and detail-oriented.


• Able to operate in a fast-paced environment and anticipate needs.


• Mature communicator with excellent judgement.


• Creative eye with an understanding of quality content and brand alignment.


• Professional, reliable, and committed to excellence.

To apply, send your CV, notice period, salary expectations and a short note on why you're a good fit to

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