Application Specialist

2 days ago


Lagos, Lagos, Nigeria OM-Sales Full time

Company Description

OM-Sales is a leading force in revolutionizing cybersecurity channel sales by connecting innovative cybersecurity vendors with proactive channel partners. Operating across EMEA, APAC, LATAM, and North America, OM-Sales helps vendors achieve their business goals by building robust channel partner ecosystems. With deep expertise in selling enterprise-grade cybersecurity solutions across various market sectors such as Government, Financial Services, Healthcare, Manufacturing, Retail, and Telecommunications, we manage the complete channel sales cycle—from partner introductions to deal closures.

Role Description

We are seeking a full-time Application Specialist to join our dynamic team. As an Application Specialist, you will handle application support, provide troubleshooting for technical issues, and manage customer inquiries with professionalism. You will be responsible for ensuring optimal performance of applications, assisting with technical resolutions, and enhancing customer satisfaction. This is a hybrid role, based in Lagos, which allows for a mix of in-office and remote work.

Qualifications

  • Strong Application Support and Technical Support skills.
  • Proficiency in Troubleshooting and Analytical Skills.
  • Excellent Communication and interpersonal abilities.
  • Familiarity with cybersecurity solutions and channel sales ecosystems is an advantage.
  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience in application support roles is highly desirable.
  • Ability to work both independently and collaboratively in a hybrid work environment.

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