Quality Control Officer

6 hours ago

Port Harcourt, Rivers State, Nigeria Kenex Konsults International Full time
Job summary

The Quality Control Officer ensures that all laundry items processed by the business meet established quality, hygiene, and presentation standards. This role involves inspecting garments and linens at various stages of the cleaning process, identifying defects, preventing quality issues, and ensuring high customer satisfaction.

Min Qualification: Diploma Experience Level: Entry level Experience Length: 1 year Working Hours: Full Time

Job descriptions & requirements

Responsibilities:

  • Inspect cleaned garments, linens, and specialty items for stains, damage, proper finishing, and overall cleanliness.
  • Ensure items are correctly ironed, folded, sorted, and packaged according to company standards.
  • Identify quality issues and communicate them to the production or washing team for corrective action.
  • Monitor washing, drying, ironing, and finishing processes to ensure compliance with quality and hygiene guidelines.
  • Document recurring problems and assist in developing solutions to prevent future issues.
  • Verify that customer orders are complete and accurately labeled before delivery or pickup.
  • Maintain quality checklists, logs, and inspection reports.
  • Train staff on quality standards, handling procedures, and garment care.
  • Address quality-related customer complaints and assist in resolving issues.
  • Ensure workplace cleanliness and adherence to safety protocols.

Requirements:

  • Previous experience in laundry operations or quality control (preferred).
  • Strong attention to detail and ability to spot defects quickly.
  • Good communication and teamwork skills.
  • Knowledge of fabric types, stain removal, and garment care techniques (an advantage).
  • Ability to work in a fast-paced production environment.
  • Organizational and record-keeping skills.

Work is typically performed in a laundry facility with exposure to heat moisture and cleaning chemicals.

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