Core Banking

2 weeks ago

Lagos, Lagos, Nigeria Access Bank Plc Full time
  • Responsible for providing technical and functional support for the Oracle FLEXCUBE
  • Universal Banking System (FCUBS), ensuring smooth execution of End-of-Day (EOD) and End-of-Month (EOM) operations.
  • Incident resolution, system monitoring, and proactive maintenance to ensure 24/7 availability and integrity of core banking services

Responsibilities

  • Provide Level Two support for FCUBS application modules, ensuring timely resolution of user issues and system incidents
  • Monitor, manage, and execute End-of-Day (EOD), End-of-Month (EOM), and End-of-Year (EOY) batch processes, ensuring successful completion and reporting of exceptions
  • Troubleshoot and resolve EOD aborts, batch failures, and interface errors (e.g. Payment, GL, CIF, Loans, Deposits, etc.)
  • Collaborate with database administrators, system engineers, and vendor teams (Oracle) to analyze logs, fix defects, test and apply patches
  • Review and validate daily transaction postings, ensuring data accuracy and compliance with operational standards
  • Perform core banking configuration, parameterization, and deployment of approved changes.
  • Support integration between FCUBS and other channels (Internet Banking, Mobile, USSD, Payment Switch, etc.)
  • Document root-cause analyses, maintain standard operating procedures (SOPs), and generate performance reports
  • Participate in disaster recovery (DR) and system upgrade exercises
  • Ensure adherence to ITIL processes for incident, problem, and change management
  • Provide user training and post-implementation support as needed
  • Monitor service levels of core and related platforms; initiate activities to improve under-performing areas within the agreed SLA structure

Requirements
Key Skills & Competencies

  • Background knowledge of Oracle FLEXCUBE (FCUBS) and core modules (CASA, Loans, TD, GL, ST, etc.), reconciliation will be an advantage
  • Background knowledge of Oracle SQL or/and PLSQL for data extraction and issue diagnosis
  • Fast learner in a fast-paced setting
  • Excellent problem-solving, analytical, and communication skills
  • Willingness to learn and self-develop.
  • Ability to work under pressure
  • Excellent team player

Educational & Professional Requirements

  • Bachelor's degree in computer science, Information Technology, or a related discipline
  • Oracle SQL, ITIL Foundation, or related certifications are an added advantage
  • Good knowledge of the Flexcube application will be an added advantage

Only shortlisted candidates will be contacted.

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