Business Relationship Officer, Payloft

13 hours ago

Lagos, Lagos, Nigeria UNIFIED PAYMENT SERVICES LIMITED Full time

Unified Payment Services Limited is Nigeria's premier Payments & Financial Technology company that operates as a shared infrastructure for the banking community in Nigeria and Payments Service Provider within and outside Nigeria, with a vision to be the most preferred e-payment service provider in Africa.

We are recruiting to fill the position below:

Job Position: Business Relationship Officer, Payloft

Job Location: Lagos

Employment Type: Full-time

Job Objectives

  • We are seeking a Payloft Associate to join our dynamic team.
  • The ideal candidate will have a strong background in fintech, e-commerce, and digital payments.
  • This role involves managing digital payment operations, supporting product development, ensuring compliance, and delivering excellent customer and merchant experiences.

Responsibilities

  • Support the development and execution of Payloft's payment solutions within the e-commerce group.
  • Oversee day-to-day digital payment operations, including transaction monitoring, reconciliation, and issue resolution.
  • Collaborate with product, technology, and compliance teams to design and improve payment workflows.
  • Conduct market research to identify opportunities for innovation in e-commerce payments.
  • Ensure adherence to financial regulations, risk management policies, and compliance standards.
  • Provide insights on customer and merchant feedback to improve Payloft products.
  • Prepare reports and dashboards to track KPIs and department performance.
  • Assist in onboarding and supporting merchants and partners using Payloft solutions.

Key Performance Indicator

  • As agreed from time to time based on business exigencies.

Job Requirements

  • Education: Bachelor's Degree in Finance, Business Administration, Economics, Computer Science, or a related field.
  • Experience: Minimum of 3 years of relevant work experience in fintech, digital payments, e-commerce, or financial services. Post NYSC experience.

Key Competency:

  • Knowledge/Experience: Strong understanding of payment systems, digital wallets, and online transaction processes.
  • Familiarity with regulatory frameworks, risk management, and compliance in financial services.
  • Excellent problem-solving, analytical, and communication skills.
  • Proficiency in MS Office, payment platforms, and relevant fintech tools.
  • Ability to work collaboratively in a fast-paced, innovative environment.

Preferred Attributes:

  • Experience with APIs and payment integrations.
  • Knowledge of emerging fintech trends (blockchain, BNPL, digital currencies).
  • Project management and stakeholder engagement experience.

Skill/Competencies:

  • Strong interpersonal skills.
  • Excellent written/oral communication skills.
  • Strong analytical skills.
  • Organizational skills.
  • Confident negotiator with the ability to close the right type of business deals at the highest level.

Method of Application

Interested and qualified candidates should send their CV to: opeoluwa.- using the Job Position as the subject of the email.

  • Business Relationship Officer, Payloft

    13 hours ago

    Lagos, Lagos, Nigeria Unified Payment Service Full time

    DUTIES AND RESPONSIBILITIES:Support the development and execution of Payloft's payment solutions within the e-commerce group.Oversee day-to-day digital payment operations, including transaction monitoring, reconciliation, and issue resolution.Collaborate with product, technology, and compliance teams to design and improve payment workflows.Conduct market...

  • Business Relationship Executive

    13 hours ago

    Lagos, Lagos, Nigeria Ledgflow Full time

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time hybrid role for a Business Relationship Executive based in Lagos, with opportunities for occasional remote work. The role involves building and maintaining strong relationships with clients, identifying and pursuing new business opportunities, and understanding client...

  • Relationship Officer

    13 hours ago

    Lagos, Lagos, Nigeria UBA Group Full time

    A Tier 1 Commercial Bank is recruiting Relationship Officers (ROs) to strengthen its Corporate Banking Division.If you actually manage serious corporate clients (not "prospects" from 2019), this one's for you.Open Roles:Relationship Officer – MiningRelationship Officer – TelecommunicationsRelationship Officer – Dangote (yes, that Dangote)Relationship...

  • Relationship Officer

    13 hours ago

    Lagos, Lagos, Nigeria Personal Trust Microfinance Bank Full time

    JOB TITLE: Relationship OfficerJOB LOCATION: Lagos Mainland, Lagos ADVERTISEMENTJOB DETAILS:A Relationship Officer is responsible for prospecting, marketing, business development, and income generation in line with the key performance indicators.The Relationship Officer is the interface between the Bank and the customer and nurtures mutually beneficial...

  • Relationship Officer

    13 hours ago

    Lagos, Lagos, Nigeria Pruvia Integrated Limited Full time

    Job summaryWe are seeking a highly motivated and results-driven Relationship Officer to join our team. This role is pivotal in driving revenue generation, managing client accounts, and identifying opportunities for business expansion. The ideal candidate will possess strong analytical, communication, and relationship management skills with a proven track...

  • Relationship Officer

    13 hours ago

    Lagos, Lagos, Nigeria Oscar Temple Full time

    Client is a microfinance bank looking for a Relationship Officer to build and maintain relationships with clients and customers. The ideal candidate will have strong interpersonal skills, sales experience, and the ability to understand customer needs and preferences. This role requires excellent communication skills, customer service orientation, and the...

  • Relationship (Banking) Officer

    13 hours ago

    Lagos, Lagos, Nigeria TQM Capital Full time

    Company OverviewOur client is an ethical bank committed to responsible finance, transparency, and sustainable growth. Our mission is to create value and growth for all through digital innovation and best-in-class customer experienceAbout the RoleThe Relationship (Banking) Officer will be responsible for leading a team of bank marketers and managing branch...

  • Business Relationship Officer, Public Sector

    13 hours ago

    Lagos, Lagos, Nigeria Unified Payment Service Full time

    DUTIES AND RESPONSIBILITIES:Develop and manage relationships with key stakeholders in the public sector, including MDAs, regulators, and government partners.Identify and pursue opportunities for payment solution deployment across federal, state, and local government entities.Coordinate the end-to-end implementation of payment and collection platforms in line...

  • Customer Relationship Officer

    13 hours ago

    Lagos, Lagos, Nigeria Roundsquare Integrated Services Full time

    Job summaryThis is a full-time, on-site role located in Lagos for a Customer Relationship Officer. The responsibilities include proactively managing relationships with clients, addressing customer inquiries, and ensuring excellent customer satisfaction. The role involves acting as a key point of contact for clients.Min Qualification: Degree Experience Level:...

  • Customer Relationship Officer

    13 hours ago

    Lagos, Lagos, Nigeria Roundsquare Full time

    Company DescriptionRoundsquare in Nigeria and Ovalsquare in Ghana specialize in providing human resources, training, and recruitment solutions to enhance organizational and employee performance. Our services cater to businesses of all sizes, offering support in establishing, outsourcing, and managing essential HR functions. We are committed to empowering...