Storage and Fulfilment Growth Manager

Renda is a B2B fulfillment platform that simplifies the process of order fulfilment and retail distribution for both local and international businesses across Africa by providing easy access to first to last mile logistics solutions.

Our vision is to become the largest and most trusted Fulfillment partner for retailers, wholesalers, manufacturers and e-Commerce platforms across Africa.

Key Responsibilities:

1. Develop Growth Strategy: Formulate and execute a comprehensive growth

strategy tailored specifically for the storage and fulfilment segment, aligning with

the company's overall expansion objectives across multiple African countries.

2. Market Analysis: Conduct thorough market research and analysis to identify key

trends, opportunities, and challenges within the storage and fulfilment sector in

target regions. Utilize data-driven insights to inform strategic decision-making.

3. Stakeholder Engagement: Build and nurture strategic relationships with key

stakeholders including storage providers, fulfilment centers, suppliers, and other

relevant partners. Collaborate closely with internal teams to ensure seamless

integration and alignment of services.

4. Business Development: Lead efforts to onboard new storage and fulfilment

partners onto the platform, negotiating terms and agreements to optimize

service offerings and enhance the value proposition for customers.

5. Customer Acquisition: Drive customer acquisition initiatives by implementing

targeted marketing campaigns, promotional activities, and partnerships to

increase awareness and generate leads within the storage and fulfilment

segment.

6. Retention and Upselling: Develop and implement strategies to enhance customer

retention and satisfaction, leveraging data analytics and customer feedback to

continuously improve service quality. Identify opportunities for upselling and

cross-selling additional services to existing customers.

7. Performance Monitoring: Establish KPIs and performance metrics to track the

effectiveness of growth initiatives and ensure alignment with business

objectives. Monitor and analyze key metrics regularly, providing insights and

recommendations for optimization.

8. Market Expansion: Identify and evaluate opportunities for expansion into new

markets and territories within Africa, assessing market dynamics, regulatory

requirements, and competitive landscape to inform expansion strategy.

9. Team Collaboration: Collaborate closely with cross-functional teams including

product development, operations, marketing, and finance to drive growth

initiatives and ensure alignment with overall company goals.

10. Continuous Learning: Stay abreast of industry trends, best practices, and

emerging technologies in the logistics and fulfilment space. Continuously seek

opportunities for innovation and improvement to maintain a competitive edge in

the market.

Qualifications:

● Bachelor's degree in Business Administration, Marketing, Logistics, or a related

field. MBA or relevant post-graduate qualification would be an added advantage.

● Proven track record of success in driving growth initiatives, preferably within the

logistics, e-commerce, or technology sectors.

● Strong understanding of storage and fulfilment operations, logistics processes,

and supply chain management principles.

● Excellent analytical skills with the ability to interpret data, generate insights, and

make data-driven decisions.

● Strategic thinker with a demonstrated ability to develop and execute effective

growth strategies.

● Exceptional communication, negotiation, and interpersonal skills with the ability

to build rapport and influence stakeholders at all levels.

● Results-oriented mindset with a focus on delivering measurable outcomes and

achieving targets.

● Ability to thrive in a fast-paced, dynamic environment and adapt to evolving

business needs.

● Fluency in English is required; proficiency in other local languages is a plus.

● Willingness to travel as needed

Our Vision: To be the largest and most trusted fulfillment partner for retailers, wholesalers, manufacturers and e-Commerce platforms across Africa.