front desk officer

4 days ago

Lagos, Lagos, Nigeria HPA Corporate Resourcing Limited Full time

Headquartered in Lagos, our company is a boutique consulting firm comprising over 40 seasoned professionals with diverse expertise. We provide strategic management consulting services to clients across critical sectors of the economy, including Power, Oil & Gas, Financial Services, the Public Sector, and Manufacturing, both in Nigeria and across Africa.

Job Summary
The Front Desk Officer serves as the organization's primary brand ambassador, shaping the first and lasting impression for clients, partners, and visitors. The role ensures efficient front office operations, strengthens stakeholder experience, and supports business continuity by driving seamless communication, administrative coordination, and service excellence.

Key Responsibilities

  • Champion a professional and customer-centric reception experience aligned with the organization's brand and service standards.
  • Manage stakeholder engagement at the front office, ensuring visitors are attended to promptly and professionally to enhance corporate reputation.
  • Optimize call and communication flow to support effective business operations and timely response management.
  • Coordinate meeting room schedules to ensure efficient utilization and support high-level engagements.
  • Provide integrated administrative support to various departments, facilitating operational effectiveness and productivity.
  • Maintain accurate data and documentation relating to visitors, correspondence, and office records to support compliance and reporting requirements.
  • Ensure adherence to safety, security, and confidentiality protocols across front desk activities.
  • Identify improvement opportunities within reception and administrative processes and recommend solutions that enhance service delivery.
  • Contribute to internal and external communication initiatives that strengthen organizational culture and stakeholder relationships.

Qualifications & Experience

  • OND/HND/B.Sc. in Business Administration, Management, or related field.
  • 1 - 3 years of experience in a client-facing support role, such as front desk, corporate communications, or admin.
  • Proficiency in MS Office Suite and digital communication tools.
  • Proven customer service experience with a strong business support orientation.

Technical & Core Competencies

  • Corporate Communication & Client Relationship Management
  • Operational Coordination & Office Management
  • Professional Conduct, Brand Representation & Emotional Intelligence
  • Time Management, Multitasking & Prioritization
  • Critical Thinking & Problem Resolution
  • Digital Savviness and Data Accuracy
  • Confidentiality and Ethical Conduct

KPIs

  • Quality of stakeholder experience and satisfaction ratings
  • Operational efficiency of communication and reception processes
  • Timeliness, accuracy, and reliability of administrative support
  • Compliance with corporate security and safety standards
  • Contribution to continuous improvement initiatives at the front office

  • Front Desk Officer

    2 weeks ago

    Lagos, Lagos, Nigeria pearls_curve Full time

    Job Title: Front Desk OfficerLocation: Lekki Phase 1, LagosSalary: ₦120,000Job DescriptionThe DEW Lifestyle Company Limited (The DEW Centre) is a leading wellness and lifestyle brand dedicated to helping clients relax, rejuvenate and restore balance through premium spa and wellness services. We are seeking a skilled, professional and passionate Front Desk...

  • Front Desk Officer

    1 week ago

    Lagos, Lagos, Nigeria Pearls & Curve Full time

    Job Title: Front Desk OfficerLocation: Surulere, LagosJob Type: Full-TimeSalary Expectation: ₦ 80,000 monthlyCompany OverviewPerfect Menders is a shoemaking and shoe repair company with over three decades of expertise in crafting, restoring and maintaining quality footwear. The company is focused on operational efficiency, enhancing customer experience and...

  • Front Desk Officer

    1 week ago

    Lagos, Lagos, Nigeria CareerBuddy Full time

    Every great experience begins the moment someone walks through the door and you are that moment. As the Front Desk Officer, you become the calm, organized, and welcoming face that sets the tone for every visitor and every team member who interacts with you. This isn't just a desk job it's a role where warmth meets professionalism, and where small actions...

  • Front desk

    2 weeks ago

    Lagos, Lagos, Nigeria TENSTRINGS MUSIC INSTITUTE Full time

    Tenstrings Music Institute, Ikeja Centre, is looking for a smart and organized Front Desk Admin to join our team. The ideal candidate should be friendly, professional, and able to manage front desk duties efficiently.Responsibilities:Welcome and attend to students, parents, and visitorsManage calls, enquiries, and daily front desk operationsSupport basic...

  • Front Desk Officer

    2 weeks ago

    Lagos, Lagos, Nigeria Banksome Group Full time

    Job Summary:The Front Desk Officer is the first point of contact for visitors and clients. This role is responsible for greeting guests, managing incoming calls, providing administrative support, and ensuring a welcoming and professional front-office environment.Key Responsibilities:Greet and welcome guests as they arrive at the office.Answer, screen, and...

  • Front Desk Officer

    2 weeks ago

    Lagos, Lagos, Nigeria BankSome Group of Companies Full time

    The Front Desk Officer is the first point of contact for visitors and clients. This role is responsible for greeting guests, managing incoming calls, providing administrative support, and ensuring a welcoming and professional front-office environment.Key ResponsibilitiesGreet and welcome guests as they arrive at the office.Answer, screen, and direct incoming...

  • Front Desk

    2 weeks ago

    Lagos, Lagos, Nigeria Perch Consults Full time

    Job Title: Front Desk / ReceptionistIndustry: Cleaning & Facility ServicesLocation: Lagos, Lagos StateEmployment Type: Full-timeRole OverviewThe Front Desk / Receptionist serves as the first point of contact for clients, visitors, and callers, representing the company in a professional and welcoming manner. This role supports client communication, basic...

  • Front Desk Officer

    1 week ago

    Lagos, Lagos, Nigeria Robeck Locks Full time

    JOB TITLE: Front Desk OfficerJOB LOCATION: Amuwo Odofin, LagosJOB DETAILS: ADVERTISEMENTResponsible for welcoming visitorsAnswer telephone calls and attend to customer inquiries and ordersMonitor and update social media platforms, e-store, and online adsLiaise with stock keeper regarding stock availability for customer ordersEnsure customer orders are...

  • Front Desk

    2 weeks ago

    Lagos, Lagos, Nigeria Equity Specialist Hospital Full time

    Equity Specialist Hospital is a modern medical facility in Lagos, Nigeria, committed to providing world-class, patient-centered care. Backed by Equity Health Group, the hospital offers advanced diagnostic and therapeutic services across key specialties, using cutting-edge medical technology. Its mission is to make high-quality healthcare accessible locally...

  • Front Desk/ Inventory Officer

    1 week ago

    Lagos, Lagos, Nigeria PEO Consulting Limited Full time

    Job Title: Front Desk/Inventory OfficerLocation: Lagos ( Amuwo Odofin, Deluxe,Lekki)Salary: ,000Industry: HealthcareJob Summary:We are looking for a highly organized and customer-oriented Front Desk and Inventory Officer to manage front desk operations and oversee inventory control. The ideal candidate will be the first point of contact for clients, ensure a...