Front Desk Officer

1 day ago

Lagos, Lagos, Nigeria EdnaEvans Full time

Job Title: Front Desk Officer / Receptionist

Location: Lekki, Lagos.

Industry: Fashion / Apparel / Luxury Retail

Employment Type: Full-time

Resumption: Immediate

Role Summary
The Front Desk Officer is the first point of contact for clients, models, vendors, and visitors to the fashion house. This role is responsible for creating a warm, professional, and brand-aligned first impression, while supporting day-to-day administrative and studio operations. The role requires excellent communication skills, discretion, strong organisation, and a polished personal presentation aligned with the brand's aesthetic.

Key Responsibilities
Front Desk & Client Experience

  • Welcome clients, guests, models, and visitors professionally and courteously.
  • Manage walk-in and scheduled client visits, fittings, consultations, and meetings.
  • Maintain a calm, elegant, and customer-focused reception environment at all times.
  • Ensure visitors are attended to promptly and directed appropriately.

Communication & Coordination

  • Answer, screen, and direct phone calls, emails, and social media inquiries professionally.
  • Schedule appointments for fittings, design consultations, pickups, and management meetings.
  • Liaise with designers, stylists, tailors, production staff, and management to coordinate schedules.

Administrative & Studio Support

  • Maintain visitor logs, appointment records, and client registers.
  • Assist with basic documentation, filing, and record-keeping.
  • Track deliveries, dispatches, and vendor visits.
  • Support order tracking, pickups, and handovers where required.
  • Brand Representation
  • Uphold the fashion house's brand image, culture, and service standards at all times.
  • Ensure the reception and waiting area reflects the brand's style, cleanliness, and elegance.
  • Dress and present in a manner consistent with the brand's image and values.

General Office Support

  • Monitor front desk supplies and make requisitions when necessary.
  • Support internal coordination during photoshoots, trunk shows, fittings, and fashion events.
  • Escalate client concerns, complaints, or special requests to management appropriately.

Required Skills & Competencie
s

  • Excellent verbal and written communication skills
  • .Strong interpersonal and customer service skills
  • .High level of professionalism, discretion, and confidentiality
  • .Strong organisational and multitasking ability
  • .Attention to detail and ability to work in a fast-paced environment
  • .Basic computer proficiency (email, scheduling tools, MS Office / Google Workspace)

.

Qualifications & Experienc
e

  • Minimum of OND / HND / Bachelor's degree in any relevant field
  • .1–3 years' experience in a front desk, receptionist, or customer-facing role (fashion, luxury retail, hospitality, or creative industry preferred)
  • .Experience working in a fashion house, showroom, salon, or luxury brand is an added advantage

.

Personal Attribute
s

  • Polished appearance and confident presence
  • .Warm, friendly, and client-focused attitude
  • .Ability to remain calm under pressure
  • .Strong sense of style and appreciation for fashion aesthetics

.

  • Front Desk Officer

    1 week ago

    Lagos, Lagos, Nigeria pearls_curve Full time

    Job Title: Front Desk OfficerLocation: Lekki Phase 1, LagosSalary: ₦120,000Job DescriptionThe DEW Lifestyle Company Limited (The DEW Centre) is a leading wellness and lifestyle brand dedicated to helping clients relax, rejuvenate and restore balance through premium spa and wellness services. We are seeking a skilled, professional and passionate Front Desk...

  • Front Desk Officer

    1 week ago

    Lagos, Lagos, Nigeria Peakhire Full time

    Provide front desk and customer support while assisting with basic banking transactions. This role requires excellent communication, customer service, and organizational skills, with prior exposure to bank teller operations.Key ResponsibilitiesWelcome and assist clients at the front deskHandle basic banking transactions and inquiriesMaintain customer records...

  • Front Desk Officer

    6 days ago

    Lagos, Lagos, Nigeria Syncpath Consulting Ltd Full time

    Job summaryOur client is looking for a courteous, well-organised front desk officer to serve as the first point of contact for visitors and callers. The ideal candidate will manage front office operations, provide administrative support, and ensure a welcoming and professional experience for all guests and clients.Min Qualification: HND Experience Level:...

  • Front desk

    1 week ago

    Lagos, Lagos, Nigeria TENSTRINGS MUSIC INSTITUTE Full time

    Tenstrings Music Institute, Ikeja Centre, is looking for a smart and organized Front Desk Admin to join our team. The ideal candidate should be friendly, professional, and able to manage front desk duties efficiently.Responsibilities:Welcome and attend to students, parents, and visitorsManage calls, enquiries, and daily front desk operationsSupport basic...

  • Front Desk Officer

    1 week ago

    Lagos, Lagos, Nigeria Kapolite Care Home Limited Full time

    Job summaryA Front Desk Officer serves as the first point of contact for visitors and clients, providing a welcoming, organized, and professional reception experience. The role involves receiving guests, answering phone calls, directing inquiries, scheduling appointments, and managing front-desk records or correspondence.Min Qualification: High School...

  • Front Desk Officer/ Receptionist

    1 week ago

    Lagos, Lagos, Nigeria Pearls & Curve Full time

    Job Title: Front Desk Officer/ReceptionistLocation: Surulere, LagosJob Type: Shift-based (2 days on, 2 days off — subject to change by management)Salary Expectation: ₦ 80,000 monthlyCompany OverviewHouse 32 Hotel and Suites is a premium hospitality destination in the heart of Surulere, known for exceptional service, elegant ambiance and customer...

  • Front Desk Officer

    1 week ago

    Lagos, Lagos, Nigeria ThePush Consulting Full time

    Job summaryOur client is looking for a polite, organized, and customer-focused Front Desk Officer to serve as the first point of contact in our supermarket. The ideal candidate will be responsible for welcoming customers, attending to inquiries, providing guidance within the store, managing front-desk activities, and ensuring a smooth and pleasant customer...

  • Front Desk Officer

    1 week ago

    Lagos, Lagos, Nigeria Banksome Group Full time

    Job Summary:The Front Desk Officer is the first point of contact for visitors and clients. This role is responsible for greeting guests, managing incoming calls, providing administrative support, and ensuring a welcoming and professional front-office environment.Key Responsibilities:Greet and welcome guests as they arrive at the office.Answer, screen, and...

  • front desk officer

    1 day ago

    Lagos, Lagos, Nigeria HPA Corporate Resourcing Limited Full time

    Headquartered in Lagos, our company is a boutique consulting firm comprising over 40 seasoned professionals with diverse expertise. We provide strategic management consulting services to clients across critical sectors of the economy, including Power, Oil & Gas, Financial Services, the Public Sector, and Manufacturing, both in Nigeria and across Africa.Job...

  • Front Desk Officer

    1 week ago

    Lagos, Lagos, Nigeria Jorvit School LTD Full time

    Job summaryThe Front Desk Officer is the first point of contact for visitors and clients, providing exceptional customer service and ensuring a positive experience. This role involves managing front desk operations, handling phone calls, and performing administrative tasks.Min Qualification: Diploma Experience Level: Entry level Experience Length: 1 yearJob...