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Customer Success Specialist

3 weeks ago


Abuja, FCT, Nigeria Growth Stack Software Full time

As a Customer Success Specialist with a strong sales and marketing focus, we expect you to actively engage with our clients, understand their needs, and confidently present the right solutions from our software offerings. You should be able to communicate the value of our products clearly, follow up consistently, and convert client interest into actual sales.

We expect you to identify upsell and cross-sell opportunities, support clients with the right information, and help them see why our software is the best fit for their business. You should also build strong relationships, handle objections professionally, and always represent the company in a positive and convincing manner.

Overall, We expect someone who is proactive, persuasive, well-spoken, result-driven, and committed to increasing revenue while ensuring clients feel supported and satisfied.

Job Type: Full-time