customer experience analyst at flutterwave

About the Role:We are seeking Digital Experience Analysts to provide valuable insights that help companies optimize their websites, mobile apps, and online platforms. Your feedback will play a key role in enhancing user experience, accessibility, and digital engagement.This is a flexible, remote opportunity where you can participate in research projects on...

SummaryWe are seeking a proactive Customer Success Analyst dedicated to delivering outstanding client experiences. In this vital role, you will serve as the main liaison for our client base, guiding them through SunFi's financial products to ensure their satisfaction and long-term success. Your efforts will be essential in fostering strong, lasting...

About the Role:We are looking for a Virtual Customer Interaction Analyst to evaluate and provide insights on how businesses communicate with customers across digital platforms. Your feedback will help companies improve engagement, clarity, and overall customer satisfaction. This is a remote and flexible opportunity with earnings based on completed...

Our client is a key player in the fin-tech space. They provide payment solutions to customers and businesses across Africa. They are seeking a Customer Support Analyst who will be responsible for delivering excellent customer service across multiple communication channels, resolving customer issues, and ensuring a positive customer...

DescriptionFairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures.In alignment with its vision,...

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient borderless manner. The Role: Flutterwave is seeking a...

Our client; a cutting-edge health tech company, is looking to hire a credit analyst in Ibadan, Oyo state Nigeria.About the Role We are seeking a skilled Credit Analyst to evaluate the creditworthiness of the company's business customers. The ideal candidate will excel in analyzing financial data from various sources, including bank statements and...

Job Title: KYC AnalystLocation: Lagos, NigeriaWork Style: HybridReporting to: Operations ManagerJob SummaryWe are seeking a detail-oriented and proactive KYC Analyst to join our team. As a KYC Analyst, you will play a critical role in ensuring compliance with regulatory requirements and mitigating financial crime risks within our neobank. You will work...

Job TitleBusiness Analyst/Software Project ManagerJob DescriptionWe are looking for a Business Analyst to work closely with the Team and our Customers, to analyze business domain, document its processes and systems, outline business requirements, and match software being built to meet the customers needs.You will be responsible for software project...

Job Title: Operations Analyst Location: Victoria Island, Lagos Salary: 170 215k Experience: At least 3 years of experience. Job Overview: We are seeking a detail-oriented and proactive Operations Analyst to deliver standard business operations services, ensuring the retention of existing customers. The role involves incident resolution, problem...

Our goal: To be the dominant, digital-first wealth and asset management partner for the underserved African middle class and fast-growing African businesses. We empower over 3 million customers to build a savings and investment culture across different asset classes. Our customer base continues to expand and we are committed to ensuring that every...

Company DescriptionBlack cod Asset Management is currently seeking to hire an experienced Financial Analyst who can track and report the company’s financial performance against the business plan and analyze business performance and market conditions for optimum growth.Who We Are?At BlackCod Asset Management Ltd. we offer a range of lucrative opportunities...

Position Overview: We are looking for a highly analytical and detail-driven Data Analyst to take ownership of managing, analyzing, and interpreting complex data sets to inform business decisions and optimize operational performance. The ideal candidate is proficient in tools such as Google Sheets and Power BI, and possesses a solid understanding of data...

General information   Business Analyst  General informations    AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise...

Company DescriptionIbadan Electricity Distribution company (IBDEC) headquarters in Ibadan is responsible for electricity distribution within the south western zone (Oyo, Ogun, Osun and Kwara as well as some parts of Kogi, Ekiti and NigerStates.We are an organization with focus on delivering excellent services to the customers and providing customer...

BuyPower is simplifying consumer payments in Nigeria starting with utilities and enabling energy access across Africa. We are building the next generation of energy services in Nigeria. We’ve made a lot of progress but are yet to scratch the potentials within the consumer payment space. We are cash flow positive with hundreds of thousands of customers. We...

Role SummaryWe are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will play a critical role in transforming data into actionable insights, optimizing business operations, and enhancing decision-making processes. This individual will work closely with cross-functional teams to support data-driven strategies that...

WE’RE HIRING: MARKET RESEARCH & INSIGHTS ANALYST Location: Nigeria Contract: 3 months Compensation: ₦250,000–₦350,000 per month, depending on experience BADE Consulting is looking for a curious, analytical and resourceful Market Research & Insights Analyst to support the development of original research and market intelligence across the sectors in...

DescriptionWho We AreWe’re a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding...

Our client is an independent energy efficiency company delivering sustainable solar power and cooling services to over 400 sites across Nigeria. As a result of growth and expansion in the business, we have been mandated to recruit a senior business analyst to join our dynamic team. Exciting opportunity in a faced paced, tech environment with practical...