customer experience analyst at flutterwave

About the Role:We are seeking Digital Experience Analysts to provide valuable insights that help companies optimize their websites, mobile apps, and online platforms. Your feedback will play a key role in enhancing user experience, accessibility, and digital engagement.This is a flexible, remote opportunity where you can participate in research projects on...

About the Role:We are looking for a Virtual Customer Interaction Analyst to evaluate and provide insights on how businesses communicate with customers across digital platforms. Your feedback will help companies improve engagement, clarity, and overall customer satisfaction. This is a remote and flexible opportunity with earnings based on completed...

DescriptionFairMoney is a pioneering mobile banking institution specializing in extending credit to emerging markets. Established in 2017, the company currently operates primarily within Nigeria, and it has secured nearly €50 million in funding from renowned global investors, including Tiger Global, DST, and Flourish Ventures.In alignment with its vision,...

Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient borderless manner. The Role We are looking for a Senior...

Our client; a cutting-edge health tech company, is looking to hire a credit analyst in Ibadan, Oyo state Nigeria.About the Role We are seeking a skilled Credit Analyst to evaluate the creditworthiness of the company's business customers. The ideal candidate will excel in analyzing financial data from various sources, including bank statements and...

Job TitleBusiness Analyst/Software Project ManagerJob DescriptionWe are looking for a Business Analyst to work closely with the Team and our Customers, to analyze business domain, document its processes and systems, outline business requirements, and match software being built to meet the customers needs.You will be responsible for software project...

Job Title: Operations Analyst Location: Victoria Island, Lagos Salary: 170 215k Experience: At least 3 years of experience. Job Overview: We are seeking a detail-oriented and proactive Operations Analyst to deliver standard business operations services, ensuring the retention of existing customers. The role involves incident resolution, problem...

Company DescriptionBlack cod Asset Management is currently seeking to hire an experienced Financial Analyst who can track and report the company’s financial performance against the business plan and analyze business performance and market conditions for optimum growth.Who We Are?At BlackCod Asset Management Ltd. we offer a range of lucrative opportunities...

General information   Business Analyst  General informations    AGL (Africa Global Logistics) is the leading multimodal logistics operator (port, logistics, maritime and rail) in Africa. The company is now part of the MSC Group, a leading maritime and logistics company. Thanks to its expertise...

Company DescriptionIbadan Electricity Distribution company (IBDEC) headquarters in Ibadan is responsible for electricity distribution within the south western zone (Oyo, Ogun, Osun and Kwara as well as some parts of Kogi, Ekiti and NigerStates.We are an organization with focus on delivering excellent services to the customers and providing customer...

BuyPower is simplifying consumer payments in Nigeria starting with utilities and enabling energy access across Africa. We are building the next generation of energy services in Nigeria. We’ve made a lot of progress but are yet to scratch the potentials within the consumer payment space. We are cash flow positive with hundreds of thousands of customers. We...

About Turing: Turing is one of the world’s fastest-growing AI companies accelerating the advancement and deployment of powerful AI systems. Turing helps customers in two ways: Working with the world’s leading AI labs to advance frontier model capabilities in thinking, reasoning, coding, agentic behavior, multimodality, multilinguality, STEM and frontier...

Role SummaryWe are seeking a detail-oriented and analytical Data Analyst to join our team. The ideal candidate will play a critical role in transforming data into actionable insights, optimizing business operations, and enhancing decision-making processes. This individual will work closely with cross-functional teams to support data-driven strategies that...

Our client is an independent energy efficiency company delivering sustainable solar power and cooling services to over 400 sites across Nigeria. As a result of growth and expansion in the business, we have been mandated to recruit a senior business analyst to join our dynamic team. Exciting opportunity in a faced paced, tech environment with practical...

Company DescriptionLeadway Pensure PFA Limited (“Leadway Pensure”) was incorporated on the 25th day of August, 2004 as a Pension Fund Administrator in accordance with the provisions of the Pension Reform Act 2004. Formed by a consortium of three (3) major financial service companies, Leadway Pensure is one of the most capitalized PFA’s in Nigeria with...

Role: Business AnalystAs a Business Analyst, you will be required to understand and analyse existing processes and suggest improvements through process or product changes yielding better cost, speed, reliability or customer experience in City Logistics (CL) and Warehouse operations with high process quality.Your Responsibilities:Lead the yearly BBD...

DescriptionRole SummaryThe Card Product Analyst supports the development and optimization of card products by analyzing product performance, customer behavior, and financial metrics. The role provides insights that inform product strategy, pricing, and portfolio growth.Key ResponsibilitiesProduct Performance Analysis· Monitor card portfolio performance...

DescriptionKuda, which means ‘love’ in Shona, is more than a fintech - it’s a movement to make financial services accessible, affordable, and truly rewarding for every African.Backed by over $100 million from some of the world’s most respected investors, we’re building a smarter alternative to traditional banking - offering seamless money...

DescriptionData Analysis & ReportingAnalyze card portfolio data to identify trends, patterns, and performance insights Prepare regular reports on key metrics such as transaction volumes, spend, and card usage Support ad-hoc data requests from business teams Dashboard Development & MaintenanceDevelop and maintain dashboards using tools such as Power BI or...

About the Role:We are looking for Human Insights Analysts to provide businesses with real-world feedback on consumer experiences, product interactions, and brand engagement. Your insights will help companies refine their strategies, enhance customer satisfaction, and improve their overall offerings.This is a remote, flexible opportunity where you can...