Jobs for itil at Lagos

DescriptionThe Chief Information Officer (CIO) is accountable for defining and executing the organization's enterprise technology, digital, data, analytics and AI strategy in alignment with its strategic ambition. The role ensures that technology enables revenue growth, customer engagement, operational excellence, cost efficiency, regulatory compliance,...

Company DescriptionWe are a leading Pension Fund Administrator (PFA) in Nigeria. We pride ourselves in creating a warm environment where everyone can thrive.Job DescriptionConfigure, install and support all security softwareResponsible for administration of the firewall and monitoring of security tools & software with special focus on infrastructure and...

Company DescriptionProcept Associates Professional Services Limited (Procept Africa) is a franchisee of Procept Associates Ltd, Canada.  We specialize in Business Intermediary, Outsourcing and Professional Services, through a network of associates and partners, using best practice frameworks in Canada, Nigeria, South Africa, Zambia, Ghana, Kenya, Rwanda,...

DescriptionWho We AreThe Information Technology function is responsible for ensuring the availability, performance, and reliability of business-critical IT services.We support core banking systems, digital channels, and supporting infrastructure to minimize service disruptions and customer impact while meeting agreed service levels.The PositionThe Service...

Job Summary:We are seeking a highly motivated and detail-oriented Product Manager to join our dynamic team. The ideal candidate will have experience in IT Service Management (ITSM), Agile, or Scrum, and a strong understanding of project life cycle management, change management processes, and experience working in DevOps environments.The ideal candidate is an...

DUTIES & RESPONSIBILITIESAssist with technical integration activities and documentation under supervision. • Support partner onboarding by reviewing basic API specifications and resolving minor issues. • Participate in user testing, logging bugs, and following up with development teams. • Maintain and update test scripts for APIs and integration...

The IT Systems Officer is responsible for the day-to-day operation, maintenance, and support of the company's IT infrastructure. This includes managing servers, networks, software applications, and providing technical assistance to end-users. This role ensures the stability, security, and efficiency of IT systems to support the company's e-commerce...

Job PurposeTo oversee end-user technology support services and ensure prompt resolution of all service requests across the Bank.Key ResponsibilitiesLead service desk and user support operations.Ensure compliance with service level agreements.Manage service request fulfilment.Drive customer satisfaction and service excellence.Develop ...

Job SummaryAs the head of service management, you will maintain above 90% customer fulfillment score across our products and services.  Ensure Value Creation Process, Task Management with (JIRA), ITIL, ISO 9001. To Develop and implement service strategies to meet customers' needs and improve service quality. Monitor service metrics, analyze customer...

We are seeking a highly skilled L3 DC Operations Analyst to manage and support software and hardware asset management (SAM/HAM) processes and modern data center operations, excluding legacy systems. The ideal candidate will have deep expertise in asset lifecycle management, compliance, troubleshooting escalated issues, and optimizing modern data center...

We are seeking a highly skilled L3 DC Operations Analyst to manage and support software and hardware asset management (SAM/HAM) processes and modern data center operations, excluding legacy systems. The ideal candidate will have deep expertise in asset lifecycle management, compliance, troubleshooting escalated issues, and optimizing modern data center...

Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes,...

Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from...

Job PurposeTo drive service quality assurance initiatives, monitor performance metrics, and ensure continuous improvement of IT service delivery.Key ResponsibilitiesMonitor SLA performance and service quality metrics.Lead incident and problem management reviews.Develop service improvement initiatives.Oversee workload automation and...

We are seeking a highly skilled Automation Engineer L3 with expertise in Google Apps Management (GAM) and Desktop Support to join our IT team. In this role, you will automate IT processes, manage Google Workspace environments, and provide advanced technical support to end-users. Your focus will be on streamlining operations through automation, enhancing...

Company DescriptionLeadway Pensure PFA Limited (“Leadway Pensure”) was incorporated on the 25th day of August, 2004 as a Pension Fund Administrator in accordance with the provisions of the Pension Reform Act 2004. Formed by a consortium of three (3) major financial service companies, Leadway Pensure is one of the most capitalized PFA’s in Nigeria with...

Company DescriptionAn established technology solution provider with offices in Lagos and Abuja, representing strong international brands in hospitality, security and communication applications, desire to fill up the following vacant positions in both offices Job DescriptionCandidates should be able to provide technical expertise to drive strategy and vision...

Company DescriptionWe seek a proactive, focused, intelligent, resourceful and professional candidates to fill the position of an:Job DescriptionEffectively supervise the operations and resources of the ICT unit following industry best practices. Define, develop and periodically review techniques to improve the ICT service delivery. Develop working...

Job PurposeTo provide strategic leadership for the Bank's enterprise applications portfolio, ensuring availability, performance, integration, security, and continuous enhancement of all business-critical applications, including Core Banking, Digital Banking, Cards, Payments, Treasury, Risk, and ERP platforms.Key ResponsibilitiesDevelop and execute...

Company DescriptionWe are well established and fast growing ICT Company offering wide range of ICT products and services. We are expanding our operations and strengthening our workforce by offering opportunity to qualified and suitable candidatesJob DescriptionCandidate must have the ability to lead, drive and manage the inside operations with the...