Order Fulfilment Supervisor
1 month ago
Responsibilities:
Supervise all the Order Fulfilment Associate activities at the Front of House (FoH), and will be responsible for maintaining Eden packaging & delivery standardsEnsure all fulfilment prep is done, using data exports from Lighthouse. Using that data to determine the quantity of packaging neededMonitor inventory levels of non-consumables used for packaging, and flag where the purchase is neededMaintain plating, sealing, and packing speeds to match the set standard & time targetsEnforce and maintain quality standards across plating, sealing, and packaging activitiesPopulate data on daily timings for all FoH activities and orders dispatched, on the Supply DashboardCreate Shift schedules for the Order Fulfilment AssociatesSupervise & assign plating stations and other FoH responsibilities to OFAsSupervise activities across the FoH; from plating & sealing meals, to labelling meals, picking, and packing, to facilitate and ensure swift meal dispatchCollaborate with the Gardener team, communicating; Dispatch schedules, Actual Dispatch Times, Any changes to the Dispatch Schedule, Any packaging changes
Requirements:
Salary & Perks:
Note:
Based on your location, you can be assigned to any of our locations (either at Ojota or Lekki)You will also supervise the activities of Dispatch Assistants in your assigned locationThe work schedule will require you to work at least 6 days a week, on shift basis, weekends inclusive.Your shift can fall under any of these schedules: 6:30 am - 6 pm, and 2 am - 9 am-
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