Order Fulfilment Supervisor

1 month ago


Lagos, Nigeria Eden Life Remote Work Freelance Full time

Responsibilities:

Supervise all the Order Fulfilment Associate activities at the Front of House (FoH), and will be responsible for maintaining Eden packaging & delivery standardsEnsure all fulfilment prep is done, using data exports from Lighthouse. Using that data to determine the quantity of packaging neededMonitor inventory levels of non-consumables used for packaging, and flag where the purchase is neededMaintain plating, sealing, and packing speeds to match the set standard & time targetsEnforce and maintain quality standards across plating, sealing, and packaging activitiesPopulate data on daily timings for all FoH activities and orders dispatched, on the Supply DashboardCreate Shift schedules for the Order Fulfilment AssociatesSupervise & assign plating stations and other FoH responsibilities to OFAsSupervise activities across the FoH; from plating & sealing meals, to labelling meals, picking, and packing, to facilitate and ensure swift meal dispatchCollaborate with the Gardener team, communicating; Dispatch schedules, Actual Dispatch Times, Any changes to the Dispatch Schedule, Any packaging changes


Requirements:

Have at least 1 year of supervisory experience in a similar role, preferably in the Food IndustryBe familiar with numbers and the use of spreadsheets to determine packaging quantitiesHave experience managing inventoryExcellent communication and team collaboration skillsStrong leadership skills to manage shifts and assign responsibilities to team membersBe flexible about working either day or night shifts (we run a 24hr operation)


Salary & Perks:

Monthly Net (take home): NGN 150,000Flexible access to salary earned30 paid annual leave daysHealth InsuranceGreat colleagues & an amazing work cultureOpportunities to learn & grow in your careerOh, and a chance to 10x the quality of life of Nigerians
  

Note:

Based on your location, you can be assigned to any of our locations (either at Ojota or Lekki)You will also supervise the activities of Dispatch Assistants in your assigned locationThe work schedule will require you to work at least 6 days a week, on shift basis, weekends inclusive.Your shift can fall under any of these schedules: 6:30 am - 6 pm, and 2 am - 9 am
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