Administrative/ Customer Care Officer

Job DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...

Job DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...

Function: Customer Advocacy Reporting to: Head, Corporate Customer Care Location: Lagos Travel Frequency: Rarely Purpose of the Job The Corporate Customer Care role will manage /develop client relationships with existing and new clients by ensuring customers are satisfied through consistent advocacy resulting in profits for the organization. To deliver...

Responsibilities: Being the main point of contact for all customer touch-points, from on-boarding to support and retentionCollaborating with our product and sales teams to understand our customers' pain points and come up with solutions to help them thriveTracking and reporting on key metrics to measure the customer satisfaction and retentionIdentifying and...

Key ResponsibilitiesOversee the customer experience journey across online and offline channels, devices, and touchpoints.Align customer experience strategies with marketing initiatives as well as inform customers about new product features and functionalities.Participate in roadshows and market activationStreamline business automation processes to enhance...

Receiving or making a high volume of calls from or to customers. Striving to achieve first call resolution and maintain the quality of service provided by the call center. Using listening skills to understand the needs and complaints of the customer before offering them the best possible solution. Responding efficiently to customers and creating a positive...

Key ResponsibilitiesOversee the customer experience journey across online and offline channels, devices, and touch points.Align customer experience strategies with marketing initiatives as well as inform customers about new product features and functionalities.Participate in roadshows and market activationStreamline business automation processes to enhance...

ABOUT THE COMPANYJames Hope College is a private world class residential co-educational secondary school in the tranquil area of Agbor, Delta State which offers a combination of British and Nigerian curricula. James Hope College Foundation is a brainchild of the Jim Ovia Foundation, which is centered on providing world-class education at a subsidized...

Responsibilities: Serve as the primary point of contact for assigned clients, building strong relationships and understanding their needs and objectives.Onboard new clients, providing guidance on product features, best practices, and implementation processes.Proactively engage with clients to identify opportunities for upselling or cross-selling additional...

ABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...

ABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...

Position OverviewThe Administrative Officer plays a pivotal role in maintaining the smooth operation of the office, encompassing diverse responsibilities across general administration, compliance, ad-hoc tasks, and customer service. They will be responsible to efficiently manage office duties, from correspondence to inventory management, while also...

Position OverviewThe Administrative Officer plays a pivotal role in maintaining the smooth operation of the office, encompassing diverse responsibilities across general administration, compliance, ad-hoc tasks, and customer service. They will be responsible to efficiently manage office duties, from correspondence to inventory management, while also...

The Administrative Assistant will provide support to our managers and employees, assisting with daily office needs and managing our company's general administrative activities. The ideal candidate will be a problem solver who has excellent communication skills and impeccable attention to detail.Who You AreProven administrative experienceSuperb written and...

The Administrative Assistant will provide support to our managers and employees, assisting with daily office needs and managing our company’s general administrative activities. The ideal candidate will be a problem solver who has excellent communication skills and impeccable attention to detail.Who You AreProven administrative experienceSuperb written and...

ABOUT THE COMPANYJames Hope University is a private postgraduate university located in the tranquil Twin Lakes Estate, Lekki, Lagos State. James Hope University is designed to endow students with critical analysis and creativity, and foster advancements in every sphere of human endeavor. JOB SUMMARYReporting to: Dean, JHBSQualifications, Experience,...

JOB DESCRIPTIONProvide support to clients by responding to inquiries and resolution of querries via calls and social media platforms.Build and and maintain positive relationships. QUALIFICATIONSB.Sc. or it's equivalent in a related discipline1-3 years of experience in customer serviceExcellent oral and written communication skills, with a professional and...

JOB DESCRIPTIONProvide support to clients by responding to inquiries and resolution of querries via calls and social media platforms.Build and and maintain positive relationships. QUALIFICATIONSB.Sc. or it's equivalent in a related discipline1-3 years of experience in customer serviceExcellent oral and written communication skills, with a professional...

ABOUT THE COMPANYJames Hope University is a private postgraduate university located in the tranquil Twin Lakes Estate, Lekki, Lagos State. James Hope University is designed to endow students with critical analysis and creativity, and foster advancements in every sphere of human endeavor.JOB SUMMARYReporting to: Dean, JHBSQualifications, Experience,...

ABOUT THE COMPANYJ-Six Chicken roots go as far back as nine years, with amazing number of customers today. We live and breathe food, its presentation and taste. We treat customers like they are our guests. And because they expect food to be good and wholesome, we maintain the highest quality assurance standards. We constantly review all our operational...