Customer Care Officer

Job DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...

Job DescriptionThe Customer Care Officer will attend to customer enquiries, take customer orders, and proffer solutions to customer complaints through phone calls, emails, and online channels.The Customer Care Officer will provide customers with relevant information on company products and services, help customers identify desired products and ensure...

Function: Customer Advocacy Reporting to: Head, Corporate Customer Care Location: Lagos Travel Frequency: Rarely Purpose of the Job The Corporate Customer Care role will manage /develop client relationships with existing and new clients by ensuring customers are satisfied through consistent advocacy resulting in profits for the organization. To deliver...

Responsibilities: Administrative Duties: ⁠Manage and maintain office systems, including filing, data entry, and scheduling appointments.Prepare presentations and marketing materials.Maintain accurate and up-to-date client and property database.Process and manage paperwork related to real estate transactions.Order and maintain office supplies. Customer...

Responsibilities: Being the main point of contact for all customer touch-points, from on-boarding to support and retentionCollaborating with our product and sales teams to understand our customers' pain points and come up with solutions to help them thriveTracking and reporting on key metrics to measure the customer satisfaction and retentionIdentifying and...

ABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...

ABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...

JOB DESCRIPTIONProvide support to clients by responding to inquiries and resolution of querries via calls and social media platforms.Build and and maintain positive relationships. QUALIFICATIONSB.Sc. or it's equivalent in a related discipline1-3 years of experience in customer serviceExcellent oral and written communication skills, with a professional and...

JOB DESCRIPTIONProvide support to clients by responding to inquiries and resolution of querries via calls and social media platforms.Build and and maintain positive relationships. QUALIFICATIONSB.Sc. or it's equivalent in a related discipline1-3 years of experience in customer serviceExcellent oral and written communication skills, with a professional...

Key ResponsibilitiesOversee the customer experience journey across online and offline channels, devices, and touchpoints.Align customer experience strategies with marketing initiatives as well as inform customers about new product features and functionalities.Participate in roadshows and market activationStreamline business automation processes to enhance...

Key ResponsibilitiesOversee the customer experience journey across online and offline channels, devices, and touch points.Align customer experience strategies with marketing initiatives as well as inform customers about new product features and functionalities.Participate in roadshows and market activationStreamline business automation processes to enhance...

ABOUT THE COMPANYThe Nigerian Red Cross Society (NRCS) was established through an Act of the Parliament in 1960. The Act, referred to as the Nigerian Red Cross Act of 1960, CAP 324 states in Section 5 (1) that ‘the Society shall be recognised by the Government of the Federation as a Voluntary Aid Society, auxiliary to the public authorities…’ This...

Responsibilities: Serve as the primary point of contact for assigned clients, building strong relationships and understanding their needs and objectives.Onboard new clients, providing guidance on product features, best practices, and implementation processes.Proactively engage with clients to identify opportunities for upselling or cross-selling additional...

JOB SUMMARYRequirementsEducational Qualification:B.Sc or HND in Marketing, Mass communication any related disciplineExperience:2+ years in a customer service or similar role.Skills and Abilities:Learning and growth mindsetGood stress and time management skillsHigh empathyKnowledge of customer service best practices and principlesExcellent data entry and...

Job ResponsibilitiesAddress customer inquiries, reservations, and walk-ins with courtesy and efficiencyGreet customers warmly and provide a positive first impression.Assist customers with billing inquiries and payment processingMonitor and maintain cleanliness in customer areas, including tables and restroomsSuggest additional menu items or specials to...

Job DetailsCustomer service representative needed in a contact center located in Opebi Ikeja. Must have completed Nysc.Must not be more than 30 yearSalary:50k net

Responsibilities: Be the first point of contact for customers using their PayGo services, addressing inquiries, and troubleshooting issues.Assist agents in using our sales app, explaining features, and guiding them through the sales process.Proactively reach out to customers to gather feedback, identify areas for improvement, resolve issues that may arise,...

Responsibilities: Greet and welcome clients and visitors warmly and professionally.Manage incoming calls and emails, directing inquiries to the appropriate departments or team members.Schedule client appointments and consultations with our photography team.Maintain a tidy and organized front desk area, ensuring a welcoming atmosphere for clients.Provide...

Major DeliverablesFirst line interaction with customersEnsure customer queries / requests/ concerns are attended, documented and reported to managementFollow-up with relevant department should in case there is any delay, escalate at deviationsConnect with customers and maintain cordial relations in the interest of the businessResponsible for Stock and Cash...

DescriptionWe are looking for dynamic and ambitious self-starters to help respond to and resolve inquiries or issues from our customers and various stakeholders, in the most friendly and empathetic manner.Key Responsibilities:Respond to requests, inquiries, and complaints from clients and prospective clients while maintaining a positive attitude.Assist...