Customer Care Representative
3 weeks ago
ABOUT THE COMPANY
was formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust delivery channels and structures that ride on technology to successfully meet customer expectations. The company currently operates from three states and over fifty outlets. In addition, we have diversified into other services such as Financial Inclusion, procurements for the government, development and provision of IT solutions for SMEs, construction and maintenance of buildings, provision of business process structuring and re-engineering services, etc.
JOB SUMMARY
Qualifications B.Sc. or it's equivalent in a related discipline 1-3 years of experience in customer service Excellent oral and written communication skills, with a professional and friendly demeanor. Strong organizational skills and attention to detail. Proficiency in Microsoft Office tools (Word, Exel, Powerpoint). Must reside in Ajah/Sangotedo or its environment.
RESPONSIBILITIES
Job Description Provide support to clients by responding to inquiries and resolution of querries via calls and social media platforms. Build and and maintain positive relationships.
REQUIRED SKILLS
Verbal communication, Customer service, Answering telephones and call management, Customer support, CRM systems, Customer relations
REQUIRED EDUCATION
Bachelor's degree
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