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Front Desk Officer
2 months ago
Job Summary
- We are currently seeking a motivated and personable Front Desk Officer to join our team and be the first point of contact for our valued clients and visitors.
- The Front Desk Officer will be responsible for managing the front office, ensuring a welcoming and professional environment, and providing excellent customer service.
- The ideal candidate will be highly organized, detail-oriented, and capable of handling multiple tasks efficiently.
Key Responsibilities
- Greeting and Welcoming Guests: Warmly greet visitors and clients as they arrive, ensuring a positive first impression.
- Managing Phone Calls: Answer and direct phone calls to the appropriate departments, taking messages when necessary.
- Handling Inquiries: Respond to general inquiries and provide accurate information about the company’s services and operations.
- Maintaining the Reception Area: Keep the reception area tidy and presentable, ensuring it reflects the company’s professional image.
- Administrative Support: Assist with various administrative tasks, such as filing, data entry, and organizing documents.
- Mail and Package Handling: Receive and distribute mail and packages promptly.
- Security Protocols: Monitor access to the office and ensure security protocols are followed.
Requirements
- Education: Minimum of Diploma degree in relevant field is required; additional qualifications in Office Administration or related fields are a plus.
- Experience: Proven experience as a Front Desk Officer, Receptionist, or in a similar role.
Skills:
- Excellent communication and interpersonal skills.
- Proficient in MS Office Word, Excel, Outlook.
- Strong organizational and multitasking abilities.
- Attention to detail and problem-solving skills.
- Ability to work independently and as part of a team.
- Personality: Friendly, approachable, and professional demeanor.
- Other: Knowledge of office management and basic administrative tasks. Familiarity with phone systems and office equipment.
