Hospitality Manager
1 month ago
Responsibilities:
Oversee the day-to-day operations of the spa facility, including managing the front desk staff, scheduling appointments, and coordinating spa services.Ensure that all guests receive a warm welcome and exceptional service from arrival to departure.Train, mentor, and supervise front desk staff, ensuring they adhere to company policies and procedures.Monitor inventory levels of spa products and supplies, and coordinate orders as needed.Handle guest inquiries, complaints, and feedback in a prompt and professional manner.Draft proposals to potential clients on Spa offeringsUsing social media marketing tools to create and maintain the company’s brandMaintain a clean, organized, and aesthetically pleasing spa environment at all times.Collaborate with other spa staff, including massage therapists, estheticians, and wellness practitioners, to ensure seamless service delivery.Implement and enforce safety and sanitation protocols to ensure the well-being of guests and staff.Develop and maintain positive relationships with vendors, suppliers, and other external partners.Assist with marketing and promotional activities to attract new clients and retain existing ones.
Requirements:
Remuneration: NGN 250,000
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Hospital Facility Manager
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Business Development Manager
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Hotel/Restaurant/Hopitality Manager
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Branch / Business Development Manager
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