Hotel Manager

2 weeks ago

Lagos, Nigeria HRPS Full time

Job Overview:
• As a hotel manager, you will oversee all aspects of the hotel's operations to ensure the highest level of guest satisfaction, profitability, and compliance with company standards and policies. You will be responsible for managing staff, maintaining facilities, maximizing revenue, and delivering exceptional customer service.

Key Responsibilities:
Operations Management:
• Oversee day-to-day operations of the hotel, including front desk, housekeeping, maintenance, and food and beverage services.
• Implement and enforce company policies and procedures to maintain high standards of quality and efficiency.
• Monitor and analyze hotel performance metrics, such as occupancy rates, revenue per available room (RevPAR), and guest satisfaction scores, and take appropriate actions to improve performance.
Staff Management:
• Recruit, train, and supervise hotel staff, including front desk clerks, housekeepers, maintenance workers, and restaurant staff.
• Conduct regular performance evaluations and provide coaching and feedback to ensure staff members are meeting performance expectations.
• Foster a positive work environment and promote teamwork and collaboration among staff members.
Guest Services:
• Ensure that guests receive prompt, courteous, and personalized service throughout their stay.
• Address guest complaints and concerns in a timely and effective manner to resolve issues and ensure guest satisfaction.
• Implement guest loyalty programs and other initiatives to enhance guest satisfaction and encourage repeat business.
Financial Management:
• Develop and implement annual operating budgets and financial plans to achieve revenue and profitability goals.
• Monitor expenses and revenue streams to identify opportunities for cost savings and revenue optimization.
• Negotiate contracts with vendors and suppliers to ensure competitive pricing and high-quality goods and services.
Marketing and Sales:
• Develop and execute marketing strategies to attract new guests and increase occupancy rates.
• Collaborate with sales and marketing teams to identify target markets and promotional opportunities.
• Utilize online and offline marketing channels, including social media, OTA platforms, and local advertising, to drive bookings and revenue.
Facilities Management:
• Oversee the maintenance and upkeep of the hotel's facilities, including guest rooms, common areas, and grounds.
• Ensure compliance with health, safety, and building code regulations to maintain a safe and comfortable environment for guests and staff.
• Plan and oversee renovation and capital improvement projects to enhance the hotel's physical assets and guest experience.

Qualifications:
• Bachelor's degree in hospitality management, business administration, or a related field (preferred).
• Proven experience in hotel management or a similar role, with a track record of success in achieving operational and financial goals.
• Strong leadership, communication, and interpersonal skills.
• Excellent organizational and time management abilities.
• Knowledge of industry trends, market dynamics, and best practices in hospitality management.
• Proficiency in hotel management software and Microsoft Office suite.
• Flexibility to work evenings, weekends, and holidays as needed.
• Certification in hotel management or related areas (e.g., Certified Hotel Administrator) is a plus.

  • Hotel Manager

    Found in: beBee S NG - 2 weeks ago

    Lagos, Nigeria E-direct.ng Essential Nigeria Limited Full time

    Responsibilities: Managing all hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services. The Hotel Manager will develop and implement strategic plans to achieve revenue targets, optimize occupancy rates, and enhance profitability. Recruiting, training, supervising, and motivating hotel staff to ensure high...

  • Hotel Manager

    Found in: beBee jobs NG - 7 days ago

    Lagos, Lagos, Nigeria E-direct Essential Nigeria Limited Full time

    Responsibilities:Managing all hotel operations, including front desk, housekeeping, food and beverage, maintenance, and guest services. The Hotel Manager will develop and implement strategic plans to achieve revenue targets, optimize occupancy rates, and enhance profitability. Recruiting, training, supervising, and motivating hotel staff to ensure high...

  • Hotel Manager

    Found in: beBee S NG - 3 weeks ago

    Lagos, Nigeria Precious Aurum Integrated Services PAIS Full time

    About the role We are seeking a dynamic and experienced Hotel Manager to oversee the day-to-day operations of our hotel. The ideal candidate will be a hands-on leader with a passion for hospitality and a proven track record of delivering exceptional guest experiences.Responsibilities Oversee day-to-day hotel operations, including front desk, housekeeping,...

  • General Manager/Hotel Manager

    Found in: beBee S NG - 4 weeks ago

    Lagos, Nigeria Jobberman (Third Party Recruitment) Full time

    Responsibilities: Oversee the operations functions of the hotel, as per the Organizational chart.Hold regular briefings and meetings with all heads of departments.Ensure full compliance with Hotel operating controls, SOPs, policies, procedures and service standards.Lead all key property issues including capital projects, customer service and...

  • General Manager

    Found in: beBee S NG - 3 weeks ago

    Lagos, Nigeria Blu Atlantic Hotel Full time

    Responsibilities: You will be expected to already have experience in this area with extensive knowledge of running a hotel, room sales and room rates.An understanding of scale and standards are required, as well as cost effectiveness being key for this role.Oversee the operations of the hotel, and provide professional advisory and executive support.You must...

  • Night Manager

    Found in: beBee S NG - 1 week ago

    Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Marketing Manager

    Found in: beBee S NG - 1 week ago

    Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • General Manager

    Found in: beBee S NG - 3 weeks ago

    Lagos, Nigeria Blu Atlantic Hotel Full time

    Job DescriptionYou will be expected to already have experience in this area with extensive knowledge of running a hotel, room sales and room rates.An understanding of scale and standards are required, as well as cost effectiveness being key for this role.Oversee the operations of the hotel, and provide professional advisory and executive support.You must...

  • Marketing Manager

    Found in: beBee jobs NG - 1 week ago

    Lagos, Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Night Manager

    Found in: beBee jobs NG - 2 weeks ago

    Lagos, Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Front Office Manager

    Found in: beBee S NG - 7 days ago

    Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Hotel Operations Manager

    2 weeks ago

    Lagos, Nigeria HRPS Full time

    Overview: • As a Hotel Operations Manager, you will oversee the day-to-day operations of the hotel, ensuring smooth and efficient functioning across all departments. Your primary goal is to enhance guest satisfaction and optimize operational processes to maximize revenue and profitability. Responsibilities: • Leadership and Team Management: • Provide...

  • Human Resources Manager

    Found in: beBee S NG - 1 week ago

    Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Front Office Manager

    Found in: beBee jobs NG - 7 days ago

    Lagos, Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Hotel Supervisor

    Found in: beBee S NG - 2 weeks ago

    Lagos, Nigeria HRonwheels Full time

    Responsibilities: Supervise and coordinate daily activities of hotel staff across various departments, including but not limited to front desk, housekeeping and maintenance. Monitor and ensure adherence to hotel policies, procedures, and standards to maintain a safe, clean, and comfortable environment for guests and employees.Keep a close eye on every...

  • Food and Beverages Manager

    Found in: beBee jobs NG - 6 days ago

    Lagos, Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Human Resources Manager

    Found in: beBee jobs NG - 2 weeks ago

    Lagos, Lagos, Nigeria Hotel Consulting Group Full time

    ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

  • Hotel Supervisor

    Found in: beBee jobs NG - 2 weeks ago

    Lagos, Lagos, Nigeria HRonwheels Full time

    Responsibilities:Supervise and coordinate daily activities of hotel staff across various departments, including but not limited to front desk, housekeeping and maintenance. Monitor and ensure adherence to hotel policies, procedures, and standards to maintain a safe, clean, and comfortable environment for guests and employees.Keep a close eye on every aspect...

  • Hotel Supervisor

    Found in: beBee S NG - 3 weeks ago

    Lagos, Nigeria ADIG Full time

    Responsibilities: Supervise and coordinate activities of approximately 15 staff members. Provide training, guidance, and performance feedback.Ensure prompt and courteous service to guests. Oversee check-in and check-out process. Monitor guest satisfaction and address issues promptly.Maintain cleanliness, maintenance, and appearance of hotel facilities....

  • Hotel Supervisor

    Found in: beBee S NG - 3 weeks ago

    Lagos, Nigeria Fourgates lodges &resorts; limited Full time

    Responsibilities: Overseeing personnel, including receptionists, kitchen staff, and office employees.Monitoring employee performance and conducting regular evaluations to help improve customer service.Collecting payments and maintaining records of budgets, funds, and expenses.Welcoming and registering guests once they arrive.Resolving issues regarding...