Guest Experience Expert

ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

ABOUT THE COMPANYHotel Consulting Group Corporation is a leading consultancy firm specializing in providing comprehensive solutions for the hospitality industry across Africa. With a team of seasoned professionals boasting decades of experience in hotel management, operations, marketing, and finance, we offer unparalleled expertise to hotel owners,...

Job Overview: • As a hotel manager, you will oversee all aspects of the hotel's operations to ensure the highest level of guest satisfaction, profitability, and compliance with company standards and policies. You will be responsible for managing staff, maintaining facilities, maximizing revenue, and delivering exceptional customer service. Key...

Overview: • As a Hotel Operations Manager, you will oversee the day-to-day operations of the hotel, ensuring smooth and efficient functioning across all departments. Your primary goal is to enhance guest satisfaction and optimize operational processes to maximize revenue and profitability. Responsibilities: • Leadership and Team Management: • Provide...

Job Overview: • As a Hotel Supervisor, you will be responsible for overseeing the day-to-day operations of the hotel to ensure exceptional guest experiences and smooth functioning of all departments. Your duties and responsibilities may include: Guest Services Management: • Ensuring high levels of customer satisfaction by addressing guest concerns and...

Job overview • The Hospitality Consultant is responsible for providing expert advice and guidance to hospitality businesses such as hotels, resorts, restaurants, and event venues. Your job description typically includes conducting assessments, identifying areas for improvement, developing strategies to enhance customer experience and operational...

ResponsibilitiesGreeting guests on arrival to the hotel and making them instantly feel at easeEnsure guests are assigned to the proper rooms or facilities as reserved.Managing hotel bookings and reservations effectively is a key task.Answer and forward phone calls.Deliver room keys, give guests directions to their rooms.RequirementsCandidates should possess...

ResponsibilitiesGreeting guests on arrival to the hotel and making them instantly feel at easeEnsure guests are assigned to the proper rooms or facilities as reserved.Managing hotel bookings and reservations effectively is a key task.Answer and forward phone calls.Deliver room keys, give guests directions to their rooms.RequirementsCandidates should possess...

Job Summary: • As a Hotel Operations Supervisor, you will oversee and coordinate various operational aspects within the hotel environment to ensure seamless guest experiences. Your role involves supervising staff, managing daily operations, and maintaining high standards of service quality and efficiency. Responsibilities: Staff Supervision: • Lead,...

Responsibilities: • Greeting customers warmly and seating them at tables. • Presenting menus, explaining menu items, and making recommendations upon request. • Taking food and beverage orders accurately and efficiently. • Serving food and beverages promptly and accurately to guests. • Ensuring customer satisfaction by checking in with guests and...

ABOUT THE COMPANYMarriott International is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilitiesJOB SUMMARYPreferred Qualifications Education: High School Diploma or G.E.D equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory...

ABOUT THE COMPANYMarriott International is an American multinational diversified hospitality company that manages and franchises a broad portfolio of hotels and related lodging facilitiesJOB SUMMARYPreferred Qualifications Education: High School Diploma or G.E.D equivalent. Related Work Experience: At least 1 year of related work experience. Supervisory...

JOB SUMMARYQualifications HND / BSc in Hotel Management Diploma or/and Certificate in Food and Beverage category in the related field Minimum of 2-3 years working experience as a Food and Beverage Manager Proficiency in communication and math skills Ability to work in a team and supervise the subordinates Quick decision making skills Guest oriented, outgoing...

ResponsibilitiesDesign, develop, and maintain AI models tailored for content generation, including text, images, and videos.Collaborate with cross-functional teams to understand content needs and develop AI strategies that align with project goals.Continuously research and stay up-to-date with the latest AI technologies and methodologies in content...

ResponsibilitiesDesign, develop, and maintain AI models tailored for content generation, including text, images, and videos.Collaborate with cross-functional teams to understand content needs and develop AI strategies that align with project goals.Continuously research and stay up-to-date with the latest AI technologies and methodologies in content...

ABOUT THE COMPANYEric Kayser, a fast-growing Hospitality Company, is looking for trusted, hardworking, skilled candidate to fill the position below:JOB SUMMARYQualifications Candidates should possess an OND qualifications with 2-3 years experience Previous experience in a customer service or hospitality role is preferred Excellent communication and...

Job DescriptionEstablish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.Ensure that all personnel are kept well informed of department’s objectives and...

Job DescriptionEstablish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, and guest service.Respond to queries, by resolving issues in a timely and efficient manner to ensure customer satisfaction.Ensure that all personnel are kept well informed of department's objectives and...

JOB SUMMARYAs a Pastry Chef, you will be responsible for setting up the Pastry and Bakery sections in accordance with Hotel standards; while nurturing and developing a high performing team.QualificationsDiploma in Culinary Arts or related studiesMinimum of 2 years’ experience in a similar role in a 4/5* HotelExcellent knowledge on HACCP and other...

JOB SUMMARYAs a Pastry Chef, you will be responsible for setting up the Pastry and Bakery sections in accordance with Hotel standards; while nurturing and developing a high performing team.QualificationsDiploma in Culinary Arts or related studiesMinimum of 2 years' experience in a similar role in a 4/5* HotelExcellent knowledge on HACCP and other procedures...