Customer Service Agent
2 months ago
Job Brief
- We currently seek a customer-oriented service representative to join our team.
- Our target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
- Your responsibilities entails interfacing with stakeholders to facilitate relationships between our company and its clients, resolve issues, help to drive sales by cross-selling and up-selling, and create memorable experiences that boost brand and customer loyalty.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Establish new customer accounts and record account information, like phone numbers or addresses, on our digital tools.
- Acknowledge, resolve and respondpromptly to customer inquiries, feedback, questions and complaints.
- Communicating with customers through various channels.
- Have affirmative products Knowledge to lead in conversation.
- Processourorders, publish forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Communicatewith colleagues on matter arising to serve as a connection for all.
- Providefeedback on the efficiency of the customer service processand for product development.
- Ensure customer satisfaction and provide professional customer support.
- All other tasks as assigned by management.
Requirements and skills
- B.Sc in any discipline
- 2 years minimum, cognate experience as a Customer Service Representative, Front Desk Officer, Sales or Client management and retention.
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multitask, prioritize, and manage time effectively.
-
Customer Acquisition Agent
3 weeks ago
Port Harcourt, Nigeria LifeBank Full timeJob DescriptionThis role will be responsible for identifying new sales prospects, and driving digital sales of LifeBank core products through the Nerve App.ResponsibilitiesIdentifying and contacting potential clients to determine their needs and assess their interest in the company’s products or servicesCommunicating regularly with the Vice President of...
-
Customer Service Agent
2 months ago
Port Harcourt, Rivers State, Nigeria Denna Rossi Limited Full timeJob BriefWe currently seek a customer-oriented service representative to join our team.Our target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.Your responsibilities entails interfacing with stakeholders to facilitate relationships between our company and its clients, resolve...
-
Customer Acquisition Agent
3 weeks ago
Port Harcourt, Rivers State, Nigeria LifeBank Full timeIdentify and engage new sales prospects, drive digital sales of LifeBank core products through the Nerve App, and build strategic sales strategies focused on customer satisfaction. As a key member of the sales team, you will be responsible for identifying new sales prospects, driving digital sales of LifeBank core products through the Nerve App, and...
-
Customer Acquisition Agent
2 weeks ago
Port Harcourt, Rivers State, Nigeria LifeBank Full timeDrive digital sales of LifeBank's core products through the Nerve App, identifying new prospects and building creative sales strategies focused on customer satisfaction.Key Responsibilities:Prospecting and Client Engagement: Identify and contact potential clients to determine their needs and assess their interest in LifeBank's products or...
-
Sales Representative
2 weeks ago
Port Harcourt, Rivers State, Nigeria BEST SERVICE RAYA Full timeJob Title: Indoor Sales RepresentativeWe are seeking a highly motivated and results-driven Indoor Sales Representative to join our team at BEST SERVICE RAYA.Job SummaryThe successful candidate will be responsible for achieving maximum sales profitability and growth by selling products to customers, meeting customer needs, and performing direct marketing and...
-
Sales Representative
2 weeks ago
Port Harcourt, Rivers State, Nigeria BEST SERVICE RAYA Full timeJob Title: Indoor Sales RepresentativeBest Service Raya is recruiting for the position of Indoor Sales Representative. The successful candidate will be responsible for achieving maximum sales profitability and growth.Key Responsibilities:Achieve maximum sales profitability and growth.Provide excellent customer service by selling products and meeting customer...
-
Indoor Sales Rep
2 months ago
Port Harcourt, Nigeria BEST SERVICE RAYA Full timeWe are recruiting to fill the position below: Job Title: Indoor Sales Representative Locations: Port Harcourt, Rivers State Employment Type: Full-time Job Summary o Achieve maximum sales profitability and growth. o To serve customers by selling products; meeting customer needs o Perform direct marketing and sales activities to generate sales as per the...
-
Customer Invoicing Officer
3 weeks ago
Port Harcourt, Rivers State, Nigeria AOS Orwell Full timeJob Summary: Experienced accounting professional sought to manage invoicing processes, ensure accuracy and compliance, and provide excellent customer service. Key Responsibilities: Create and send invoices to Lead WCD CSOM for review and approval Verify invoices for accuracy and completeness, ensuring timely submission to customers Respond promptly to...
-
Port Harcourt, Nigeria Baker Hughes Full timeAs a Drilling Application Engineer, you will deliver flawless execution through involvement in pre-planning, job execution, and post-job analysis.This position works seamlessly together with the Service Delivery Coordinators. With other resources across organizational boundaries to ensure all aspects and constraints of the applications are understood and...
-
Maritime Surveyor
2 months ago
Port Harcourt, Nigeria DNV GL Full timeAbout the RoleWe are looking for a surveyor to join our Fleet in Service team in Port Harcourt.You will be a member of a highly qualified team of surveyors and auditors serving vessels operating and calling at ports within Nigeria.Our area of coverage extends to Republic of Benin, Cameroun and Equatorial Guinea.ResponsibilitiesEnsure that the work or duties...
-
Indoor Sales Rep Lagos Abuja Port Harcourt
3 months ago
Marina, Surulere, Port Harcourt, Abuja, Nigeria BEST SERVICE RAYA Full timeWe are recruiting to fill the position below: Job Title: Indoor Sales Rep Locations: Lagos, Abuja & Port Harcourt Employment Type: Full-time Job Summary o Achieve maximum sales profitability and growth. o To serve customers by selling products; meeting customer needs o Perform direct marketing and sales activities to generate sales as per the agreed sales...
-
Team Lead
3 weeks ago
Port Harcourt, Rivers State, Nigeria Michael Stevens Consulting Full timeJob Summary: Sales professional sought to drive business growth through customer acquisition, cross-selling, and market research. As a Sales Professional, you will be responsible for: Engaging in business development activities to acquire new customers and expand existing relationships. Cross-selling financial products and services to existing...
-
Loan Officer
2 weeks ago
Port Harcourt, Rivers State, Nigeria VICTORY EMPOWERMENT CENTRE Full timeJob Title: Loan / Credit OfficerWe are seeking a highly motivated and results-driven Loan Officer to join our team at Victory Empowerment Centre.Key Responsibilities:Ensure proper KYC verification for all loan applications.Deliver exceptional customer service to our clients.Meet and exceed targets for loan recoveries.Develop and maintain strong relationships...
-
Team Lead
2 weeks ago
Port Harcourt, Rivers State, Nigeria Michael Stevens Consulting Full timeJoin a dynamic team as a Sales Professional and drive business growth through innovative sales strategies and exceptional customer relationships. Key responsibilities include acquiring new customers, cross-selling financial products, and identifying new sales opportunities. Collaborate with the sales team to achieve sales targets and maintain strong business...
-
Sales Manager
2 months ago
Port Harcourt, Rivers State, Nigeria GE - General Electric Full timeJob Description Summary Customer facing staff responsible for winning business Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team.Guided by commercial practices and policies that may be shaped by the role. Has significant...
-
Loan / credit officer
3 weeks ago
Port Harcourt, Nigeria VICTORY EMPOWERMENT CENTRE Full timeFIELD OFFICER JOB DESCRIPTIONWe are seeking a motivated and results-driven Field Officer to join our team. The ideal candidate will be responsible for loan recoveries, ensuring proper KYC verification, and delivering exceptional customer service. This role requires strong communication skills and a target-oriented mindset. QUALIFICATIONS 1) Strong...
-
FMCG Sales/Market Executives
1 week ago
Port Harcourt, Rivers State, Nigeria Padoserve Limited Full timeTerritory Sales Executive needed for FMCG company in Port Harcourt. Key skills: market knowledge, marketing strategies, negotiation, customer service, computer proficiency, target-driven environment. Requirements: HND/BSc, 2+ years experience in sales and marketing, starting salary N90,000 per month plus sales incentives. Responsibilities:Market Knowledge:...
-
Station Manager
1 month ago
Port Harcourt, Rivers State, Nigeria Bellagio Airline Full timeRoles and ResponsibilitiesAt the airport level, leverage Bellagio Air's services and brand equity as a reliable value carrierEnsure Operational Efficiency in terms of On-Time Performance with the aim of achieving stipulated turnaround time and an average monthly OTP target as set by the Management.Deliver superior customer service by ensuring all staff at...
-
Retail Showroom Manager
1 month ago
Port Harcourt, Rivers State, Nigeria Jamara Operations Limited Full timeJob ResponsibilitiesOversee the entire day -to - day showroom operations.Responsible for sales as per the approved budget and the target of the showroom.Responsible for Promoting Inhouse Brands TCL / TOSHIBA / AEON / LITION / TRANEResponsible for handling customer service elements in the professional Manner.Responsible for managing the entire showroom's...
-
Retail Showroom Manager
1 month ago
Port Harcourt, Nigeria Jamara Operations Limited Full timeJob ResponsibilitiesOversee the entire day -to - day showroom operations.Responsible for sales as per the approved budget and the target of the showroom.Responsible for Promoting Inhouse Brands TCL / TOSHIBA / AEON / LITION / TRANEResponsible for handling customer service elements in the professional Manner.Responsible for managing the entire showroom's...