Dealer Acquisition Associate

1 week ago


Lagos, Nigeria CARS45 Limited Full time

Job Summary

  • Provides customer service support to the organization by acquiring, onboarding, and engaging new and existing dealers in a timely manner. Initiates contact with prospective dealers and generates new leads for the dealer management department.
  • This role requires adequate follow-up with dealers, hence, the ideal candidate must be exceptionally sound in verbal communication, logical reasoning, convincing, persuasiveness, coherent flow of thought, and customer service skills, as well as a comprehensive knowledge of products, services, and company policies.

Essential Job Functions

  • Cold calling and prospecting new customers.
  • Ensures and provides quality service to both new and existing dealers.
  • Answer questions about products and services offered by the company.
  • Ensure adequate information is provided to prospective dealers/customers.
  • Enter and update dealer information in the database.
  • Appropriate handling of angry dealers to preserve the company’s reputation.
  • Go the “extra mile” to meet onboarding quota and facilitate future sales.
  • Keep records of calls and bookings while noting all useful information.
  • Following up, tracking and engaging dealers.
  • Additional responsibilities and the required action for assigned tasks.

Requirements
We believe that you will succeed better if you possess the following:

  • First Degree or equivalent in a relevant discipline.
  • 1-3 years of experience in Telemarketing/Telesales
  • Knowledge of the automobile products
  • Experience in sales and knowledge of consumer behaviors
  • Must have keen attention to detail, a high level of integrity, and logically sound
  • Ability to convince others and explain information in clear terms
  • Excellent problem-solving and analytical thinking
  • Proficient in the use of the Microsoft Office package.


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