Community Engagement Associate(Solar Company)

2 months ago


Lagos, Nigeria Stresert Services Limited Full time

Responsibilities

  • Build, engage, and manage the community of installers and clients
  • Create a feedback system for enquiries, complaints and suggestions as regards service delivery
  • Support solar project development and acquisition
  • Support new market research and development opportunities, including emerging solar markets, energy storage, low-income community solar, and wholesale markets
  • Create online and offline channels for brand awareness and engagement of the organization’s solar products and services
  • Coordinate and track solar projects under development or acquisition phase through closing
  • Scout for newbie and skilled solar installers across the country
  • Organize installers’ capacity development programs
  • Drive growth and promotion of the organization’s service offerings through its coordination of its network of professional installers and technicians
  • Create massive awareness campaign programs among the public about the huge benefits of the organization’s solar products
  • Keep and grow the organization’s communities of solar installers and clients engaged across official social media channels and in-person events
  • Track and coordinate installation schedules among installers
  • Facilitate official communication and correspondence between the organization and field-installers freelancers and full-time technicians
  • Other assigned community-related tasks

Requirements

  • Ideally, 3 years’ experience in the solar industry with focus in any of project management, process administration, deal execution, stakeholder engagement, account management and people coordination, etc.
  • Strong internal and external communication skills and an ability to manage multiple issues and clearly articulate outcomes, concerns and solutions
  • Bachelor's degree in Public Relations, Marketing, Business Administration, or a related field
  • Leadership dexterity
  • Adept at the use of various social media platforms
  • Understanding of solar fundamentals, and familiarity with the Nigerian solar community preferred
  • Exceptional organization and communication skills
  • Entrepreneurial/driven and persistent work ethic
  • Commitment to best-in-class customer service to both internal and external customers
  • Demonstrated interest in building a stronger, cleaner economy and deploying more solar

REF: CMMAs-e0-24 



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