Receptionist

2 weeks ago

Lagos, Nigeria Contec Global Infotech Limited Full time

Overview

  • As the first point of contact for our organization, the receptionist plays a crucial role in providing excellent customer service and administrative support.
  • The receptionist is responsible for greeting visitors, answering incoming calls, and directing inquiries to the appropriate departments or individuals.
  • This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Key Responsibilities

  • Greet and welcome visitors with a positive and professional demeanor.
  • Answer incoming calls, determine the nature of the call, and direct it to the appropriate person or department.
  • Maintain a tidy and organized reception area, ensuring it reflects a professional image of the company.
  • Manage incoming and outgoing mail and packages, including sorting, distributing, and logging deliveries.
  • Schedule appointments and meetings for staff members as requested.
  • Assist with administrative tasks such as data entry, filing, and photocopying.
  • Monitor and maintain office supplies inventory, placing orders when necessary.
  • Coordinate with building security to ensure visitors are properly escorted and authorized to enter the premises.
  • Provide general administrative support to various departments as needed.
  • Handle sensitive and confidential information with discretion and professionalism.

Skills and Qualifications

  • High School Diploma or equivalent; additional certification in office administration is a plus.
  • Proven experience as a receptionist or in a similar role.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service skills.
  • Proficiency in Microsoft Office Suite Word, Excel, Outlook.
  • Ability to multitask and prioritize tasks effectively.
  • Attention to detail and accuracy in completing tasks.
  • Professional appearance and demeanor.
  • Ability to maintain composure under pressure and handle difficult situations calmly.
  • Knowledge of office equipment such as multi-line phone systems, fax machines, and printers.

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