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Contact Center Agent

3 months ago


Lagos, Nigeria Philips Outsourcing Full time

ABOUT THE COMPANY

Phillips Outsourcing Services Nigeria Limited is a leading outsourcing service provider in Nigeria committed to delivering qualitative, customised, and effective outsourcing solutions to our esteemed clients. Our innovative solutions have made us revered and renowned to be the go-to business partner for companies who want to scale-up and have a competitive edge in the market. With our workforce of highly skilled and experienced professionals, advanced technology and cost-effective mediums, our goal is to meet our client’s needs with precision. At Phillips, our focus is to provide bespoke outsourcing solutions to meet the business needs of our clients. Our services include Personnel outsourcing, HR outsourcing, Background checks and verification, Accounting services, Payrolling services and Expense management.

JOB SUMMARY

Interested candidates should possess a Bachelor's DegreeProven work experience as a Contact Centre Agent is a mustCandidate Must be able to speak both Yoruba and Hausa fluentlyCandidate should reside in Onipanu or its environment

RESPONSIBILITIES

REQUIRED SKILLS

Call center operation (customer support), Written communication, Customer support, CRM systems, Document and archive management, Customer relations, Customer service

REQUIRED EDUCATION

Bachelor's degree