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Ecommerce Operations Lead
2 weeks ago
ABOUT THE COMPANY
Ruff 'n' Tumble is an indigenous premium brand for quality children's clothing, shoes and accessories. The brand was founded by Adenike Ogunlesi in 1996 as a solution to the unavailability of quality kids' clothing and to showcase the possibilities that abound in Nigeria. We are thought leaders in retail fashion and in the kids' fashion space, creating well-tailored garments that are fun, on trend and colorful; giving children extreme confidence when worn.
JOB SUMMARY
First Degree from a reputable higher institutionA minimum of 4 years experience in a similar roleExcellent skills in code writingStrong proficiency in developing web applications with HTML, CSS, HTL, and JavaScriptExperience in ecommerce and retail environment will be an added advantageExcellent verbal and written communication skillsStrong Micro excel skillA good team playerGood interpersonal and people skillsGood organizational SkillAbility to manage time and prioritize tasksStrong ability to pay attention to detailKPI: Key Performance IndicatorsConversion Rate:KPI: Maintain a conversion rate of over 0.35%.Website Speed and Performance:KPI: Ensure the website loads within 3 seconds.Abandoned Rate:KPI: Keep the abandoned rate below 0.2%.Increase in Site Traffic:KPI: Achieve an increase in site traffic of over 19,000 visitors.
RESPONSIBILITIES
Strategic Platform Management: Ensure seamless operation and maintenance of our eCommerce platform to enhance user experience and drive sales effectively.Efficient Order Execution: Coordinate end-to-end order fulfillment processes, optimizing logistics to ensure timely product delivery while upholding high service standards.SEO Strategy Implementation: Implement SEO strategies and employ keyword optimization techniques to enhance search engine rankings.Data Analytics Utilization: Utilize data analytics tools such as Google Analytics for comprehensive performance tracking and reporting.Website Design and Navigation Refinement: Refine website design and navigation to enhance user engagement and satisfaction.Site Bounce Rate Reduction and Page Functionality Enhancement: Implement data-driven strategies to reduce site bounce rate and improve page functionality, ensuring a seamless user experience.Operational Efficiency Analysis: Analyze operational data to identify bottlenecks and streamline processes, thereby enhancing overall efficiency.
REQUIRED SKILLS
Project management, Quality management, Search engine optimization (SEO), Web Analytics, HTML, Web service and application development
REQUIRED EDUCATION
Bachelor's degree
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