Credit Controller
3 weeks ago
Role Objective
- Responsible for ensuring customer and withholding tax receivable balances are quickly and completely collected to avoid money loss and improve cash inflows.
- Responsible for developing and continuously improving credit policy and its application, as well as provide adequate support for team members.
Essential Duties
- Check customer's credit situation
- Recommend whether to offer or decline credit requests- he can recommend but not decide?
- Deal with internal and external queries about payments, ensuring customers pay on time and
- negotiate re-payment plans
- Ensure that debts are paid in a timely manner
- Meet cash & debtor targets set by the firm
- Chase overdue invoices by telephone, email & letter within agreed timelines
- Maintain accurate records of the credit control portfolio
- Regularly contact customers to ensure all relevant debts are effectively managed
- Identify changes in payment patterns and propose action to avert indebtedness
- Ensure that all transactions are compliant with Company's policies and relevant National regulations
- Handle disputed bills and negotiate to bring payment within the agreed terms
- Plan and coordinate monthly debt review meetings
- Follow up with legal on debt cases
- Ensure WHT receivables are effectively pursued for recovery
- Provide accurate advice on billing queries
- Propose write-off of irrecoverable receivables
- Provide ad-hoc reporting as and when requested by management
- Undertake account reconciliations of complex accounts escalated by AR/as required
- Ensure monthly reporting deadlines are met as required
- Send out monthly client statements/letters as agreed from time to time.
Requirements
- Minimum of HND / BSc or equivalent in Accounting, Business or Finance related courses
- Membership of relevant professional bodies preferably ICAN, ACCA, NICA and any other credit control certification will be an added advantage
- Minimum of 7 years relevant work experience
- Growing through the rank of account positions
- Self-motivated, self-confident individual who is comfortable operating with minimal direction and thrives in a dynamic environment
Key Skills & Competencies:
- Financial reporting knowledge
- Applies accounting principles and concepts in recording and analysing business and financial transactions in accordance with professional and regulatory/ statutory requirements
- Understands internal financial procedures and applies understanding of internal information systems to improve work productivity
- General knowledge of the uses and applications of MS Office suite Word, Excel, PowerPoint etc.
- Excellent negotiation skills
- Excellent written and verbal communication skills
- Strong analytical skills and good attention to detail
- Good problem-solving skill
- Competency with ERP systems
- Good supervisory skills.
Value & Attitudes:
- Entrepreneurship
- Agility
- Performance
- Speaking honestly
- Be optimistic and bold
- Overcome stress
- Take medium & long-term goals on board
- Be a decision maker
- Succeed with the team
- Be a role model and respectful.
Working Conditions
- Normal for an office environment
- Requires working with computers
- Frequent visit to client offices.
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