Principal Talent and Career Management Officer

Position Number:
Position Grade: LP4

The Complex

• The People and Talent Management Complex PTVP, will retain overall responsibility for attracting, developing, motivating, and retaining a strong complement of professionals, support staff and contingent staff to deliver the business of the Bank into the future.
• The PTVP Complex is responsible for ensuring effective systems and controls for people and talent management from talent sourcing to retirement.
• The PTVP Complex is also responsible for the effective administration of the Bank's benefit plans medical and staff retirement and ensuring the financial sustainability of these plans.

The Hiring Department / Division

• The Talent, Performance and Staff Development Department PTCE provides strategic leadership in the effective delivery of a range of human resources management functions under the Bank's People Strategy , namely Talent Management, Performance Management, Recognition, Learning and Career Development.
• It leads the effort to develop and transform the Bank into a knowledge-driven Bank, promote human resources policies that support talent development, drive a performance-driven culture and ensure the competitiveness of the Bank as the employer of choice for those working on Africa's growth and development.
• The Staff Performance and Recognition Division PTCE.1 develops policies and guidelines to support all staff members on the Bank's performance management system and oversees its implementation in all organizational units of the Bank.
• It puts in place processes for objectively identifying outstanding performance for recognition and appropriate rewards, and develops, implements and monitors performance management programs and activities to promote accountability, delivery and a high-performance culture in the Bank.
• The Division also supports the talent management and career development agenda through management and implementation of staff mobility guidelines, processes and practices across the Bank.

The Position

• Reporting to the Division Manager, Staff Performance and Recognition Division PTCE.1, the Principal Talent and Career Management Officer will contribute to the design and implementation of the mobility guidelines, programs, tools, and systems in alignment to the business objectives of the Bank.
• S/he will ensure that the Bank's mobility programs and practices are holistic and encompass positional, functional and geographical mobility, contributing to building talent from within and reducing the reliance on the options of 'buying' or 'borrowing' talent required in the Bank.
• The incumbent will also support other talent management initiatives to promote career management and succession planning.

Key Functions

Under the overall supervision of the Division Manager Staff Performance and Recognition Division PTCE.1, the Principal Talent and Career Management Officer will undertake the following:

• Develop and implement comprehensive policies, procedures, and processes related to mobility, aligning them with the overall HR strategy and business objectives of the Bank.
• Work closely with Talent Councils, Management teams and Human Resources Business Partners to advance the talent management and career development agenda of the Bank through mobility processes, providing guidance and support as required.
• Collaborate with HR Operations and Human Resources Business Partners to support end-to-end geographical mobility processes from the initiation of the relocation to the successful arrival of staff in the new duty station, ensuring adherence to policies and procedures and staff's positive relocation experience.
• Bring innovative solutions and best practices in the mobility space aiming to achieve efficient and effective mobility processes. Stay updated with industry trends and advancements to implement cutting-edge strategies relating to mobility.
• Act as a subject matter expert on mobility matters advising stakeholders on all relevant areas and serving as a point of escalation for mobility cases, providing resolution and support.
• Collaborate with cross-functional teams Other Complexes., HR Administration, HR Benefits etc. to streamline processes and enhance operational excellence within mobility operations.
• Proactively identify and address potential risks or challenges related to mobility. Strive for improvement, standardization, and consistency in current processes and HR systems.
• Focus on quality of service and conduct regular quality assurance exercises to ensure accuracy and consistency with the Bank's mobility practices.
• In liaison with HR Operations teams, collaborate with external vendors and service providers to ensure seamless delivery of mobility services.
• Utilize data and analytics to generate insights and assist management in making informed decisions related to mobility. Leverage data-driven approaches to optimize processes and enhance outcomes.
• Monitor and analyse key metrics related to the mobility work program, identify areas for improvement, and implement appropriate enhancements to achieve operational efficiency and effectiveness.
• Foster effective relationships with key stakeholders, such as HR Business Partners, recruitment, HR Operations, Learning and Development, among others, to facilitate collaboration and alignment but also to manage mobility programs across business functions to ensure effective placement of expertise where it is needed at the right time.
• Conduct training sessions, knowledge sharing and awareness programs for staff on mobility policies, processes, and services.
• Act as a consultant to the business on strategic mobility interventions based on the People Strategy and business priorities.
• Coach senior managers to develop their capacity on talent management, mobility, succession planning and career management.
• Contribute to strategic projects with other members of the PTVP team particularly where these impact Talent, Career Management, Learning and Development processes and systems.
• Provide support in the talent identification and development programs and processes.
• Support the design, execution and monitoring of the bank-wide succession planning processes and programs, tracking of bank-wide succession pipelines.
• Support in the design, management and monitoring of career management processes in the Bank.

Requirements

• Hold at least a Master's Degree in Human Resources Management, Organisational Development, Social Sciences, Business Administration, or related discipline. Additional certifications or specialized training in talent, career and/or mobility management is highly desirable.
• Have a minimum of six 6 years of relevant experience as a HR Generalist, including the following areas: Mobility Policy and Programs, Talent and Career Management processes and programs, Succession Planning, Learning and Development, Compensation and Benefits, Recruitment and Selection.
• Proven relevant experience in the mobility function preferably within an international organization, demonstrating a deep understanding of mobility best practices.
• Knowledge of HR best practices, demonstrating command of related policies, priorities, and practices and a track record of bringing innovative solutions to the mobility space.
• Strong analytical, project management, and problem-solving skills, with the ability to identify and resolve complex issues related to mobility and other talent management programs.
• Proficient in utilizing HR information systems and related technology tools to streamline processes and ensure accurate data management.
• Excellent teamwork and collaborative skills across boundaries, and the ability to influence and manage working relationships with Bank's leadership and management, staff, and candidates at all levels.
• Good judgement and ability to make timely decisions and resolve complex issues.
• Ability to deal with sensitive issues in a multi-cultural environment and to build effective working relations with colleagues.
• Display the ability to thrive in a fast-paced and dynamic work environment, showcasing adaptability and resilience in managing mobility challenges.
• Excellent interpersonal, organisational and influencing skills and ability to facilitate across all levels of business.
• Ability to handle multiple priorities, meet tight deadlines, and attend to details while staying focused on key priorities.
• Ability to compile, analyse complex data with high numerical proficiency.
• Ability to drive change.
• Excellent communication and facilitation skills
• Client Orientation.
• Ability to communicate effectively written and oral in French or English, preferably with a good working knowledge of the other language.
• Competence in the use of Bank standard software Word, Excel, PowerPoint, SAP, SharePoint and HR Management Systems..