Customer Service Representatives

Responsibilities:Customer Satisfaction: Maintaining high levels of customer satisfaction through prompt and effective resolution of inquiries, complaints, and issues.First Contact Resolution: Striving to resolve customer inquiries and concerns during the first point of contact, minimizing escalations and follow-up interactions.Response Time: Responding to...

ABOUT THE COMPANYWe are a logistics and clearing company with many years of cognate experience in Freight forwarding, Customs clearance, haulage and related logistics services. Zenith Carex International offers customs clearance services in both Sea and Air in all the seaports and airports in Nigeria.Our well-designed customs clearance program reduces cycle...

ABOUT THE COMPANYResource Intermediaries Limited (RIL) is a company registered in Nigeria to engage in outsourcing services. We focus on three key areas; Human Resource Management, People Placement and Learning & DevelopmentAt RIL people management is at the heart of ALL we do; easing business burdens is why we do it.JOB SUMMARYQualifications Excellent...

Job DescriptionProviding introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up with clients or customers to check that they're still satisfied with any purchasesLetting customers or clients know about additional products or servicesDetermining the quickest, most effective ways to answer a...

Responsibilities:Respond to customer inquiries, requests, and complaints promptly and professionally.Provide product information, pricing, and availability to customers.Assist customers with order placement, modifications, and cancellations.Resolve customer issues and concerns in a timely and satisfactory manner.Process returns, exchanges, and refunds...

ABOUT THE COMPANYLeadway Assurance is a leading insurance company and non banking financial solutions provider in Nigeria leveraging on our strategic capabilities in other selected markets.Our policies are tailored towards our customers business needs.JOB SUMMARYJob DescriptionHe/She should provide advice to and recommend our financial products and...

Job DetailsEducate customers on the benefits of the product and Services offerings and assist them in selecting the most suitable products/services based on their needs.Drive sales of mobile money MoMo services by explaining the convenience and security of digital transactions and assisting customers in setting up accounts.Assist clients with enrollment and...

JOB SUMMARYDemand on the Job Minimum of 2 years of experience in customer services within the telecommunication industry. Excellent communication skills and ability to maintain a positive and professional attitude. Strong problem-solving and decision-making abilities. Empathetic and patient mindset to handle customer complaints and provide effective...

ResponsibilitiesRespond promptly to customer inquiries via various communication channels such as email, SMS, and phone callsMaintain detailed records of customer interactions, transactions, comments, and complaints.Provide accurate, valid, and complete information using the appropriate methods and tools such as MOWE, Zalpro, and Zoho Desk.Liaise with the...

ABOUT THE COMPANYFlour Mills of Nigeria Plc has been a part of the lives of Nigerians at home and abroad. Our global vision is to be a leading foods company in Africa providing high quality and affordable products in the most convenient ways to consumers through world class brands like Golden Penny Flour, Golden Penny Semovita, Goldenvita, Golden Pasta and...

ABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...

Job DescriptionAnswering customers' questions by phone, email, web chat or face-to-faceSelling products or services and taking paymentsMonitoring overall customer satisfaction levelsTracking orders and giving refundsUpdating company databases with information from each customer interactionPassing particular complaints on to their managerCollaborating with...

Role DescriptionThis is a full-time role for a Sales and Marketing Representative at Bonita Foods.The Sales and Marketing Representative will be responsible for daily activities such as customer service, merchandising and sales. He will be involved in sales and marketing efforts to promote our plant-based snacks to potential customers in Lagos, particularly...

We are seeking a sales representative to be responsible for generating leads and meeting sales goals.ResponsibilitiesEstablish, develop and maintain positive business and customer relationships.Reach out to customer leads through cold calling.Expedite the resolution of customer problems and complaints to maximize satisfaction.Achieve agreed upon sales...

Responsibilities:Respond to any online customer inquiries.Follow up the new orders with customers via online chat, email, and phone calls.Requirements:HND or BSc degree in Business Administration or a relevant fieldProven working experience as a Customer Service Manager or providing customer service supportExcellent spoken and written English is mandatoryThe...

Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...

ABOUT THE COMPANYBuilding the African healththe ecosystem of the futurethrough TechnologyWe are a health solution company rendering technology products and services to promote access to affordable and quality healthcare across Africa. A core solution engine for pharma that connects D2C services for over 1 million users across 3000 pharmacies with the...

JOB DESCRIPTIONProvide support to clients by responding to inquiries and resolution of querries via calls and social media platforms.Build and and maintain positive relationships. QUALIFICATIONSB.Sc. or it's equivalent in a related discipline1-3 years of experience in customer serviceExcellent oral and written communication skills, with a professional and...

ABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...

Job Description:Dekina Beauty Limited is seeking a dynamic and motivated Freelance Beauty Sales Representative to join our team.As a representative, you will play a pivotal role in promoting and selling our premium beauty products, fostering brand loyalty, and contributing to the growth of Dekina Beauty.Responsibilities:Actively promote and sell Dekina...