Customer Service Representatives
Found in: beBee jobs NG - 1 week ago
Customer Satisfaction: Maintaining high levels of customer satisfaction through prompt and effective resolution of inquiries, complaints, and issues.First Contact Resolution: Striving to resolve customer inquiries and concerns during the first point of contact, minimizing escalations and follow-up interactions.Response Time: Responding to customer inquiries, emails, and phone calls in a timely manner, meeting or exceeding established response time targets.Order Processing: Accurately processing customer orders, payments, and returns in accordance with company policies and procedures.Product Knowledge: Demonstrating comprehensive knowledge of Continual-G products, pricing, promotions, and policies to assist customers effectively.Communication Skills: Communicating clearly, professionally, and empathetically with customers, demonstrating active listening and rapport-building skills.
Requirements:
OND in any related field preferred.Minimum of 1 year of proven experience in customer service.Strong interpersonal and communication skills, with the ability to effectively interact with customers and internal stakeholders.Excellent problem-solving and decision-making abilities, with a focus on finding innovative solutions to customer issues.Proficiency in CRM software and other customer service tools is preferred.
-
Customer Service Representatives
Found in: beBee jobs NG - 1 week ago
Lagos, Lagos, Nigeria Skyscend Full timeRESPONSIBILITIES ;Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms,...
-
Customer Representative
Found in: beBee jobs NG - 1 week ago
Lagos, Lagos, Nigeria Zenith Carex International Limited Full timeABOUT THE COMPANYWe are a logistics and clearing company with many years of cognate experience in Freight forwarding, Customs clearance, haulage and related logistics services. Zenith Carex International offers customs clearance services in both Sea and Air in all the seaports and airports in Nigeria.Our well-designed customs clearance program reduces cycle...
-
Customer Representative
Found in: beBee jobs NG - 1 week ago
Lagos, Lagos, Nigeria Rubels & Angels Full timeJob DescriptionProviding introductory information to new customersEnsuring that customers are satisfied with products or servicesFollowing up with clients or customers to check that they're still satisfied with any purchasesLetting customers or clients know about additional products or servicesDetermining the quickest, most effective ways to answer a...
-
Customer Service Attendant
Found in: beBee jobs NG - 1 week ago
Lagos, Lagos, Nigeria E-direct Essential Nigeria Limited Full timeResponsibilities:Respond to customer inquiries, requests, and complaints promptly and professionally.Provide product information, pricing, and availability to customers.Assist customers with order placement, modifications, and cancellations.Resolve customer issues and concerns in a timely and satisfactory manner.Process returns, exchanges, and refunds...
-
Customer Service Officer
Found in: beBee jobs NG - 1 week ago
Lagos, Lagos, Nigeria Leadway Assurance Company Limited Full timeABOUT THE COMPANYLeadway Assurance is a leading insurance company and non banking financial solutions provider in Nigeria leveraging on our strategic capabilities in other selected markets.Our policies are tailored towards our customers business needs.JOB SUMMARYJob DescriptionHe/She should provide advice to and recommend our financial products and...
-
Customer Service Agents
Found in: beBee jobs NG - 2 weeks ago
Lagos, Lagos, Nigeria Jibs-Ray Nigeria Limited Full timeJob DetailsEducate customers on the benefits of the product and Services offerings and assist them in selecting the most suitable products/services based on their needs.Drive sales of mobile money MoMo services by explaining the convenience and security of digital transactions and assisting customers in setting up accounts.Assist clients with enrollment and...
-
Customer Service Specialist
Found in: beBee jobs NG - 7 days ago
Lagos, Lagos, Nigeria Brainshare Technologies Full timeJOB SUMMARYDemand on the Job Minimum of 2 years of experience in customer services within the telecommunication industry. Excellent communication skills and ability to maintain a positive and professional attitude. Strong problem-solving and decision-making abilities. Empathetic and patient mindset to handle customer complaints and provide effective...
-
Customer Service Specialist
Found in: beBee jobs NG - 2 days ago
Lagos, Lagos, Nigeria BrainShare Technologies Full timeResponsibilitiesRespond promptly to customer inquiries via various communication channels such as email, SMS, and phone callsMaintain detailed records of customer interactions, transactions, comments, and complaints.Provide accurate, valid, and complete information using the appropriate methods and tools such as MOWE, Zalpro, and Zoho Desk.Liaise with the...
-
Customer Care Representative
Found in: beBee jobs NG - 5 days ago
Lagos, Lagos, Nigeria Kadick Integrated Limited Full timeABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...
-
Customer Service Officer
Found in: beBee jobs NG - 1 week ago
Lagos, Lagos, Nigeria Flour Mill of Nigeria Plc Full timeABOUT THE COMPANYFlour Mills of Nigeria Plc has been a part of the lives of Nigerians at home and abroad. Our global vision is to be a leading foods company in Africa providing high quality and affordable products in the most convenient ways to consumers through world class brands like Golden Penny Flour, Golden Penny Semovita, Goldenvita, Golden Pasta and...
-
Sales Representative
Found in: beBee jobs NG - 4 days ago
Lagos, Lagos, Nigeria EnergyMall Nigeria Full timeWe are seeking a sales representative to be responsible for generating leads and meeting sales goals.ResponsibilitiesEstablish, develop and maintain positive business and customer relationships.Reach out to customer leads through cold calling.Expedite the resolution of customer problems and complaints to maximize satisfaction.Achieve agreed upon sales...
-
Customer Service Intern
Found in: beBee jobs NG - 7 days ago
Lagos, Lagos, Nigeria Jobrole Consulting Limited Full timeJob DescriptionAnswering customers' questions by phone, email, web chat or face-to-faceSelling products or services and taking paymentsMonitoring overall customer satisfaction levelsTracking orders and giving refundsUpdating company databases with information from each customer interactionPassing particular complaints on to their managerCollaborating with...
-
Customer Support Representative
Found in: beBee jobs NG - 2 weeks ago
Lagos, Lagos, Nigeria Oriental Selected LLC Full timeResponsibilities:Respond to any online customer inquiries.Follow up the new orders with customers via online chat, email, and phone calls.Requirements:HND or BSc degree in Business Administration or a relevant fieldProven working experience as a Customer Service Manager or providing customer service supportExcellent spoken and written English is mandatoryThe...
-
Service Engineer
Found in: beBee jobs NG - 2 weeks ago
Lagos, Lagos, Nigeria ABB Full timeService EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a...
-
Medical Sales Representative
Found in: beBee jobs NG - 5 days ago
Lagos, Lagos, Nigeria Advantage Health Africa LTD Full timeABOUT THE COMPANYBuilding the African healththe ecosystem of the futurethrough TechnologyWe are a health solution company rendering technology products and services to promote access to affordable and quality healthcare across Africa. A core solution engine for pharma that connects D2C services for over 1 million users across 3000 pharmacies with the...
-
Customer Care Representative
Found in: beBee jobs NG - 5 days ago
Lagos, Lagos, Nigeria Kadick Integrated Limited Full timeJOB DESCRIPTIONProvide support to clients by responding to inquiries and resolution of querries via calls and social media platforms.Build and and maintain positive relationships. QUALIFICATIONSB.Sc. or it's equivalent in a related discipline1-3 years of experience in customer serviceExcellent oral and written communication skills, with a professional and...
-
Freelance Beauty Sales Representative
Found in: beBee jobs NG - 2 weeks ago
Lagos, Lagos, Nigeria Dekina Beauty Limited Full timeJob Description:Dekina Beauty Limited is seeking a dynamic and motivated Freelance Beauty Sales Representative to join our team.As a representative, you will play a pivotal role in promoting and selling our premium beauty products, fostering brand loyalty, and contributing to the growth of Dekina Beauty.Responsibilities:Actively promote and sell Dekina...
-
Customer Helpdesk Team Lead
Found in: beBee jobs NG - 1 week ago
Lagos, Lagos, Nigeria Kadick Integrated Limited Full timeABOUT THE COMPANYwas formed in 2001 and incorporated as a private limited liability company with two shareholders – Ebikabere and Dickson Umusu. The idea behind Kadick was to provide top notch distribution and delivery services for fast moving consumer goods across Nigeria. Over the intervening years, Kadick has been able to create and develop robust...
-
Sales Representative
Found in: beBee jobs NG - 1 week ago
Lagos, Lagos, Nigeria Capimore Nigeria Limited Full timeABOUT THE COMPANYTo be the connecting bridge that help drive businesses' success through expert recruitment services and exceptional human resource support.JOB SUMMARYQualifications Minimum of 2 years of experience in sales, preferably in the publishing industry or a related field. Proven track record of achieving sales targets and driving revenue growth....
-
Medical Sales Representative
Found in: beBee jobs NG - 1 week ago
Lagos, Lagos, Nigeria Ferdie Marie Solutions Full timeResponsibilities:Scheduling Meetings: Medical sales representatives arrange meetings with potential and existing customers, which include doctors, pharmacists, nurses, and other healthcare professionals. These meetings serve as opportunities to present company products and discuss their benefits.Product Presentation: They present their company's medical...