Associate, Settlement

4 weeks ago

Lagos, Lagos, Nigeria Flutterwave Full time

The Role:

  • Flutterwave is seeking a stellar Associate, Settlement to join our Global Operations team. This role is pivotal in ensuring the smooth processing of settlements and managing chargeback disputes effectively. This individual will play a crucial role in ensuring accurate and timely settlement of transactions effectively.

Responsibilities include but are not limited to:

Merchant Settlements:

  • Oversee daily, weekly, and monthly merchant settlements and reconciliation processes.
  • Review and approve transaction details from merchants, ensuring accuracy and compliance with internal policies and procedures.
  • Manage multiple merchant settlements and transaction details on a daily basis

Chargeback Management:

  • Develop and maintain a comprehensive understanding of chargeback regulations and procedures across different payment networks and regions.
  • Investigate and respond to chargeback disputes in a timely manner, ensuring compliance with relevant regulations and maximizing the chances of successful resolution.
  • Implement strategies to minimize chargeback rates and fraud risk, including monitoring transaction patterns and identifying potential fraudulent activities.

Stakeholder Communication:

  • Serve as the primary point of contact for internal stakeholders, including customer support, sales, and product teams, regarding settlement related inquiries.
  • Collaborate with external partners, including banks, payment networks, and regulatory bodies, to address settlement issues effectively and ensure compliance with industry standards.

Risk Management and Compliance:

  • Establish and enforce strong risk and operational controls to mitigate fraud and ensure compliance with regulatory requirements
  • Track and maintain fraud incident reports and related analyses.

Reporting and Analysis:

  • Generate regular reports on settlement processing metrics, merchant settlement activities, chargeback statistics, and refund trends., providing insights to inform strategic decision-making.
  • Analyze data to identify trends, patterns, and areas for improvement, and make strategic recommendations to optimize performance
  • Report on fraudulent vs. service-related chargebacks, refunds, actions taken, and results obtained.

Process Improvement:

  • Streamline settlement and chargeback processes, enhance efficiency, and optimize resource allocation.
  • Identify opportunities for automation, innovation, and technology enhancements to improve operational effectiveness.

Required competency and skillset to be a Waver:

  • Bachelor's degree in Business Administration, Finance, or a related field; advanced degree preferred.
  • Minimum of 3 years of experience in settlements, chargeback processing within the payments industry.
  • Knowledge of payment processing systems, settlement procedures, and chargeback regulations.
  • Analytical skills with the ability to interpret complex data and derive actionable insights.
  • Excellent communication and interpersonal skills, with the ability to liaise effectively with internal and external stakeholders.
  • Detail-oriented and highly organized, with a commitment to accuracy and efficiency.
  • Proficiency in relevant software and tools, such as payment processing platforms, CRM systems, and Microsoft Office suite Excel skills, ability to handle large amounts of data and to compile detailed report.
  • Client engagement experience
  • Ability to work as part of a team and manage projects

You'll love this job if you

  • Have an intellectual curiosity about payments and technology
  • Have high aptitude to quickly understand customer use cases and requirements
  • Have the ability to drive cross-functional teams from ideation to solution
  • Have the ability to manage proactive and reactive tasks effectively
  • Are self-driven, self-starter, extremely passionate, goal-getter and passionate about process improvements
  • Are comfortable managing relationships within every aspect of the organisation from senior executives to engineers

  • Senior Associate, Settlement

    4 weeks ago

    Lagos, Lagos, Nigeria Flutterwave Full time

    The Role:Flutterwave is seeking a stellar Senior Associate, Settlement to join our Global Operations team. This role is pivotal in ensuring the smooth processing of settlements and managing chargeback disputes effectively. This individual will play a crucial role in ensuring accurate and timely settlement of transactions effectively.Responsibilities Include...

  • Senior Associate, Settlement

    1 week ago

    Lagos, Lagos, Nigeria Flutterwave Full time

    The Role: Flutterwave is seeking a stellar Senior Associate, Settlement to join our Global Operations team.This role is pivotal in ensuring the smooth processing of settlements and managing chargeback disputes effectively.This individual will play a crucial role in ensuring accurate and timely settlement of transactions effectively.Responsibilities include...

  • Settlement and Chargeback Specialist

    1 month ago

    Lagos, Lagos, Nigeria Global Pay Limited Full time

    ResponsibilitiesSettlement Processing:Oversee the timely and accurate processing of settlements, ensuring compliance with established procedures.Reconcile settlement transactions and resolve discrepancies promptly.Chargeback Management:Handle chargeback disputes by investigating, gathering necessary documentation, and preparing responses.Collaborate with...

  • Litigation Associate

    1 month ago

    Lagos, Lagos, Nigeria Aina Blankson Full time

    Primary Job Responsibilities:Litigation DepartmentConducting discovery, including issuing subpoenas, conducting interviews, and reviewing documents.Negotiating with opposing counsel to reach settlement agreements.Conducting research on legal issues associated with cases.Interviewing witnesses, gathering evidence, and interviewing experts to support the...

  • Accountant

    3 weeks ago

    Lagos, Lagos, Nigeria Personal Trust Microfinance Bank Full time

    Job DescriptionThe Accountant is responsible for reconciliation and settlement activities and will provide revenue assurance to the bank.Duties and ResponsibilitiesEnsure daily reconciliation and posting of all of all transactions and provide daily/weekly reconciliation and settlement reports.Support the E-business team in resolving settlement and...

  • Treasury Operations Officer

    1 month ago

    Lagos, Lagos, Nigeria Multigate Full time

    ABOUT THE COMPANYMultigate is a financial technology company focused on providing solutions that cut across payments acquisition, processing and remittance as well as treasury and cash management for domestic and international corporates.JOB SUMMARYBachelor's degree in Finance, Accounting, Economics, or a related field. 3+ years of experience in treasury...

  • Treasury Operations Officer

    1 month ago

    Lagos, Lagos, Nigeria Multigate Payments Limited Full time

    Job DescriptionWe seek to hire an individual who will be responsible for the daily treasury operations activities and ensuring that all Treasury transactions are being processed in a timely and correct manner.The role requires a detail-oriented individual with strong analytical skills and the ability to work in a fast-paced environment....

  • Associate, Insights

    4 weeks ago

    Lagos, Lagos, Nigeria Bridge International Academies Full time

    DescriptionInsight:What makes us special at Bridge is our dedication to the human voice. The Insights team works tirelessly through tailored research to make sense of the behaviour, motivations, and aspirations of our stakeholders including parents, teachers and academy managers; and to transform disjointed, random and /or anecdotal information into...

  • Senior Finance Officer

    3 weeks ago

    Lagos, Lagos, Nigeria Africhange Technologies Limited Full time

    Job OverviewThe Senior Finance Officer is responsible for managing and overseeing complex Financial operations, including the preparation of management accounts, leading treasury functions, and handling comprehensive account settlements and reconciliations.This role is suited for an experienced professional who will ensure the Financial integrity of the...

  • Head of Legal and Company Secretary

    1 week ago

    Lagos, Lagos, Nigeria EcoNation Full time

    ResponsibilitiesHead of Legal & Company Secretary who reports to the Chief Executive Officer "CEO", and is responsible for: managing records of contracts & other legal documents deposited with the legal team for safekeeping, providing legal advice and guidance in all matters concerning the laws and regulations governing the Group, its staff, legal...

  • Associate Manager, Treasury

    5 days ago

    Lagos, Lagos, Nigeria BIC Nigeria Full time

    JOB SUMMARY This position will assist the Finance Manager, Nigeria to manage trade services, forex management, import and export documentation and working capital management.Responsible for the assessment, monitoring, planning and management of the efficient utilization of cash and financial services in a manner consistent with the objectives of the...

  • Payment Operations Manager

    6 days ago

    Lagos, Lagos, Nigeria Duplo Full time

    Job DescriptionThis is a unique opportunity. You'll have the responsibility and resources to take a significant part in the creation of a paradigm-changing product that will impact millionsThe Payments Operations Manager will play a critical role in ensuring smooth and efficient payment operations , managing relationships with financial institutions, and...

  • Senior Litigator

    2 months ago

    Lagos, Lagos, Nigeria TeamAce Limited Full time

    Job SummaryWe are seeking a highly experienced and accomplished Senior Litigator to join our prestigious law firm.The ideal candidate will possess extensive courtroom experience, exceptional legal acumen, and a proven track record of successfully managing complex litigation cases from inception through trial and appeal.The Senior Litigator will provide...

  • Contracts Advisor III

    4 weeks ago

    Lagos, Lagos, Nigeria Amaiden Energy Nigeria Full time

    MAIN FUNCTIONSThe Contracts Advisor supports or leads the implementation of project contracting. This may include strategy and planning work during early project development phases, contractor qualification, leading and managing commercial aspects of Pre-front end engineering design FEED / FEED / Engineering, Procurement and Construction EPC contract...

  • Contracts Advisor III

    4 weeks ago

    Lagos, Lagos, Nigeria Amaiden Energy Nigeria Limited Full time

    ABOUT THE COMPANYmaiden Energy Nigeria Limited (formerly Moody International Nigeria Limited) was established in 1996 as a partnership between Moody International Group and Nigerian investors.Since commencing operations in March 1997, the company continues to grow and exerts its presence in numerous projects in the Nigeria Oil and Gas Industry.Amaiden Energy...

  • Associate, Settlement

    4 weeks ago

    Lagos, Nigeria Flutterwave Full time

    The Role: Flutterwave is seeking a stellar Associate, Settlement to join our Global Operations team. This role is pivotal in ensuring the smooth processing of settlements and managing chargeback disputes effectively. This individual will play a crucial role in ensuring accurate and timely settlement of transactions effectively.Responsibilities include but...

  • Senior Associate, Settlement

    4 weeks ago

    Lagos, Nigeria Flutterwave Full time

    The Role:Flutterwave is seeking a stellar Senior Associate, Settlement to join our Global Operations team. This role is pivotal in ensuring the smooth processing of settlements and managing chargeback disputes effectively. This individual will play a crucial role in ensuring accurate and timely settlement of transactions effectively.Responsibilities Include...

  • Senior Associate, Settlement

    1 week ago

    Lagos, Nigeria Flutterwave Full time

    The Role: Flutterwave is seeking a stellar Senior Associate, Settlement to join our Global Operations team.This role is pivotal in ensuring the smooth processing of settlements and managing chargeback disputes effectively.This individual will play a crucial role in ensuring accurate and timely settlement of transactions effectively.Responsibilities include...

  • Settlement and Chargeback Specialist

    1 month ago

    Lagos, Nigeria Global Pay Limited Full time

    ResponsibilitiesSettlement Processing:Oversee the timely and accurate processing of settlements, ensuring compliance with established procedures.Reconcile settlement transactions and resolve discrepancies promptly.Chargeback Management:Handle chargeback disputes by investigating, gathering necessary documentation, and preparing responses.Collaborate with...

  • Litigation Associate

    1 month ago

    Lagos, Nigeria Aina Blankson Full time

    Primary Job Responsibilities:Litigation DepartmentConducting discovery, including issuing subpoenas, conducting interviews, and reviewing documents.Negotiating with opposing counsel to reach settlement agreements.Conducting research on legal issues associated with cases.Interviewing witnesses, gathering evidence, and interviewing experts to support the...

  • Accountant

    3 weeks ago

    Lagos, Nigeria Personal Trust Microfinance Bank Full time

    Job DescriptionThe Accountant is responsible for reconciliation and settlement activities and will provide revenue assurance to the bank.Duties and ResponsibilitiesEnsure daily reconciliation and posting of all of all transactions and provide daily/weekly reconciliation and settlement reports.Support the E-business team in resolving settlement and...

  • Treasury Operations Officer

    1 month ago

    Lagos, Nigeria Multigate Full time

    ABOUT THE COMPANYMultigate is a financial technology company focused on providing solutions that cut across payments acquisition, processing and remittance as well as treasury and cash management for domestic and international corporates.JOB SUMMARYBachelor’s degree in Finance, Accounting, Economics, or a related field. 3+ years of experience in treasury...

  • Treasury Operations Officer

    1 month ago

    Lagos, Nigeria Multigate Payments Limited Full time

    Job DescriptionWe seek to hire an individual who will be responsible for the daily treasury operations activities and ensuring that all Treasury transactions are being processed in a timely and correct manner.The role requires a detail-oriented individual with strong analytical skills and the ability to work in a fast-paced...

  • Associate, Insights

    4 weeks ago

    Lagos, Nigeria Bridge International Academies Full time

    DescriptionInsight:What makes us special at Bridge is our dedication to the human voice. The Insights team works tirelessly through tailored research to make sense of the behaviour, motivations, and aspirations of our stakeholders including parents, teachers and academy managers; and to transform disjointed, random and /or anecdotal information into...

  • Senior Finance Officer

    3 weeks ago

    Lagos, Nigeria Africhange Technologies Limited Full time

    Job OverviewThe Senior Finance Officer is responsible for managing and overseeing complex Financial operations, including the preparation of management accounts, leading treasury functions, and handling comprehensive account settlements and reconciliations.This role is suited for an experienced professional who will ensure the Financial integrity of...

  • Head of Legal and Company Secretary

    1 week ago

    Lagos, Nigeria EcoNation Full time

    ResponsibilitiesHead of Legal & Company Secretary who reports to the Chief Executive Officer “CEO”, and is responsible for: managing records of contracts & other legal documents deposited with the legal team for safekeeping, providing legal advice and guidance in all matters concerning the laws and regulations governing the Group, its staff, legal...

  • Associate Manager, Treasury

    6 days ago

    Lagos, Nigeria BIC Nigeria Full time

    JOB SUMMARY This position will assist the Finance Manager, Nigeria to manage trade services, forex management, import and export documentation and working capital management.Responsible for the assessment, monitoring, planning and management of the efficient utilization of cash and financial services in a manner consistent with the objectives of the...

  • Payment Operations Manager

    7 days ago

    Lagos, Nigeria Duplo Full time

    Job DescriptionThis is a unique opportunity. You'll have the responsibility and resources to take a significant part in the creation of a paradigm-changing product that will impact millionsThe Payments Operations Manager will play a critical role in ensuring smooth and efficient payment operations , managing relationships with financial institutions, and...

  • Contracts Advisor III

    4 weeks ago

    Lagos, Nigeria Amaiden Energy Nigeria Full time

    MAIN FUNCTIONSThe Contracts Advisor supports or leads the implementation of project contracting. This may include strategy and planning work during early project development phases, contractor qualification, leading and managing commercial aspects of Pre-front end engineering design FEED / FEED / Engineering, Procurement and Construction EPC contract...