Marketing Officer

4 weeks ago


Lagos, Lagos, Nigeria ICS Outsourcing Limited Full time

Unlock growth and customer satisfaction as a key performance indicator-driven professional.

  • Achieve growth within key performance indicators, liability, and risk asset generation, account opening, income generation, and e-banking product offerings.
  • Evaluate customer creditworthiness by processing loan applications and documentation.
  • Monitor active loans and enforce collection and recoveries.
  • Ensure achievement of all budget parameters.
  • Develop referral networks and cross-sell products and services.
  • Deliver exceptional customer engagement and service to ensure high satisfaction levels.
  • Proactively seek new sales opportunities through networking and referrals.
  • Resolve customer complaints efficiently to maximize satisfaction and boost customer service experience.
  • OND/HND/BSc in social science or related field.
  • Previous experience in marketing advantageous.

Key Skills: Customer service, credit evaluation, sales, budget management, referral development, complaint resolution.


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