![Eko Maintenance Limited](https://contents.bebee.com/companies/ng/eko-maintenance-limited/avatar-Adcaz.png)
Help Desk Officer
4 weeks ago
ABOUT THE COMPANY
Founded in 2011, Eko Maintenance is a subsidiary of Eko Hotels and a member of the Chagoury group. We offer our services to the construction and real estate industries from a network established in several countries across Africa, Europe and the Middle East.
JOB SUMMARY
Bachelor's Degree in Information Technology, Computer Science, Business Administration, or related field preferred.Minimum of 2 years of experience in helpdesk coordination, technical support, or administrative roles.Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and helpdesk ticketing systems.Strong interpersonal skills with the ability to communicate effectively with diverse stakeholders.Excellent organizational abilities with attention to detail and a proactive approach to problem-solving.Customer-focused mindset with a dedication to delivering high-quality service and support.Ability to work independently, prioritize tasks, and manage multiple responsibilities efficiently.
RESPONSIBILITIES
Utilize advanced proficiency in Microsoft Office Suite to streamline administrative tasks and enhance operational efficiency.Provide exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring a positive user experience.Coordinate and prioritize activities within the helpdesk and operations department to ensure seamless workflow and timely resolution of technical issues.Act as a key support resource for the Technical Manager, facilitating communication through emails, letters, reports, and other correspondence.Perform administrative duties within the Operations department, including documentation, data entry, and record management.Monitor and manage the follow-up and feedback system within the Operations Department to gather insights, track progress, and implement improvements.Ensure timely dissemination of information to clients and contractors, keeping them informed about updates, schedules, and service-related matters.Collaborate with internal teams to optimize processes, implement best practices, and achieve departmental objectives.Maintain accurate records, reports, and documentation related to helpdesk activities, user interactions, and service requests.
REQUIRED SKILLS
Reporting, Document and archive management, Office administration, management, Answering telephones and call management, Secretarial work, Documentation and record keeping
REQUIRED EDUCATION
Bachelor's degree
-
IT Help Desk Analyst
1 month ago
Lagos, Lagos, Nigeria Nestoil Full timeABOUT THE COMPANYABOUT USWe have been a significant contributor to local content in the industry since inception about 30 years ago.Nestoil was incorporated in 1991. Nestoil is Nigeria's largest indigenous Engineering, Procurement, Construction and Commissioning (EPCC) Company in the Oil and Gas sector.JOB SUMMARYQualifications Bachelor's Degree in...
-
IT Help Desk Analyst
4 weeks ago
Lagos, Lagos, Nigeria Nestoil Full timeABOUT THE COMPANYABOUT USWe have been a significant contributor to local content in the industry since inception about 30 years ago.Nestoil was incorporated in 1991. Nestoil is Nigeria's largest indigenous Engineering, Procurement, Construction and Commissioning (EPCC) Company in the Oil and Gas sector.JOB SUMMARYQualifications Bachelor's Degree in...
-
IT Help Desk Analyst
2 weeks ago
Lagos, Lagos, Nigeria Nestoil Full timeABOUT THE COMPANYABOUT USWe have been a significant contributor to local content in the industry since inception about 30 years ago.Nestoil was incorporated in 1991. Nestoil is Nigeria's largest indigenous Engineering, Procurement, Construction and Commissioning (EPCC) Company in the Oil and Gas sector.JOB SUMMARYQualifications Bachelor's Degree in...
-
Front Desk Officer
3 days ago
Lagos, Lagos, Nigeria SENCE Nigeria Full timeJOB OVERVIEW: Our client, a fashion brand, is looking to hire a front desk personnel.As front desk personnel, you would be responsible for creating a positive and welcoming experience for visitors, clients, and team members.This position involves a combination of administrative, customer service, and organisational responsibilities, contributing to the...
-
Help Desk Officer
4 days ago
Lagos, Lagos, Nigeria Eko Maintenance Limited Full timeABOUT THE COMPANYFounded in 2011, Eko Maintenance is a subsidiary of Eko Hotels and a member of the Chagoury group. We offer our services to the construction and real estate industries from a network established in several countries across Africa, Europe and the Middle East.JOB SUMMARYBachelor's Degree in Information Technology, Computer Science, Business...
-
Front Desk Officer
2 weeks ago
Lagos, Lagos, Nigeria N-GASON INT'L Full timeWe are looking for a Front Desk Officer.Missions:Greet guests and provide them with superb customer serviceEnsure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paperAnswer all client questions and incoming callsRedirect phone calls to the appropriate department and take down messagesAccept all...
-
Front Desk Officer
2 months ago
Lagos, Lagos, Nigeria N-GASON INT'L Full timeWe are looking for a Front Desk Officer.Missions:Greet guests and provide them with superb customer serviceEnsure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paperAnswer all client questions and incoming callsRedirect phone calls to the appropriate department and take down messagesAccept all...
-
Front Desk Officer
4 weeks ago
Lagos, Lagos, Nigeria Craneburg Construction Full timeDescriptionWe are looking to fill the role of Front Desk Officer who will be responsible for overseeing the front office, effective handling of all correspondence, & communicating effectively with guests and clients.Responsibilities Welcome and receive guests, directing guests to appropriate personnel.Provide basic information to callers and visitors.Confirm...
-
Front Desk Officer
2 weeks ago
Lagos, Lagos, Nigeria Craneburg Construction Full timeDescriptionWe are looking to fill the role of Front Desk Officer who will be responsible for overseeing the front office, effective handling of all correspondence, & communicating effectively with guests and clients.Responsibilities Welcome and receive guests, directing guests to appropriate personnel.Provide basic information to callers and visitors.Confirm...
-
Front Desk Officer
4 weeks ago
Lagos, Lagos, Nigeria Craneburg Construction Full timeDescriptionWe are looking to fill the role of Front Desk Officer who will be responsible for overseeing the front office, effective handling of all correspondence, & communicating effectively with guests and clients.Responsibilities Welcome and receive guests, directing guests to appropriate personnel.Provide basic information to callers and visitors.Confirm...
-
Front Desk Administrative Officer
2 months ago
Lagos, Lagos, Nigeria Estrada International Staffing Solutions Full timeABOUT THE COMPANYEstrada International Staffing Solutions is a strategic boutique specialist recruitment consulting firm, serving clients with expertise recruitment services across all sectors ranging from Banking, Insurance, Oil and Gas, Telecommunications, FMCGs and Construction, with the aim of satisfying their recruitment needs.JOB SUMMARYJob...
-
Front Desk Administrative Officer
2 months ago
Lagos, Lagos, Nigeria Estrada International Staffing Solutions Full timeJob ObjectivesAs we continue to expand our operations, we are seeking a diligent and customer-focused Front Desk Administrative Officer to join our team and play a key role in supporting our daily operations.As the Front Desk Administrative Officer, you will serve as the face of our company, providing exceptional customer service and administrative support...
-
Front Desk Officer
4 weeks ago
Lagos, Lagos, Nigeria Norrenberger Financial Group Full timeJob DescriptionAs Front Desk Officer in asset management, your responsibilities include maintaining excellent client relations, addressing inquiries, ensuring smooth administrative processes greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings,...
-
Front Desk Officer
2 weeks ago
Lagos, Lagos, Nigeria Norrenberger Financial Group Full timeJob DescriptionAs Front Desk Officer in asset management, your responsibilities include maintaining excellent client relations, addressing inquiries, ensuring smooth administrative processes greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings,...
-
Front Desk Officer
4 weeks ago
Lagos, Lagos, Nigeria Norrenberger Financial Group Full timeJob DescriptionAs Front Desk Officer in asset management, your responsibilities include maintaining excellent client relations, addressing inquiries, ensuring smooth administrative processes greeting and welcoming guests, receiving and delivering all incoming and outgoing mail and packages, answering all calls and directing as needed, scheduling meetings,...
-
Front Desk Executive
1 month ago
Lagos, Lagos, Nigeria One StepAhead Consulting Full timeJob Purpose/summaryAs the Front Desk Executive, you will be responsible for receiving and attending to guests and clients, creating a positive impression and delivering excellent customer service. Also supports the operations of the business, office ambience and office functioning.Key Functions/ResponsibilitiesEnsure provision of adequate supplies,...
-
Front Desk Executive
2 weeks ago
Lagos, Lagos, Nigeria One StepAhead Consulting Full timeJob Purpose/summaryAs the Front Desk Executive, you will be responsible for receiving and attending to guests and clients, creating a positive impression and delivering excellent customer service. Also supports the operations of the business, office ambience and office functioning.Key Functions/ResponsibilitiesEnsure provision of adequate supplies,...
-
Front Desk Executive
4 weeks ago
Lagos, Lagos, Nigeria One StepAhead Consulting Full timeJob Purpose/summaryAs the Front Desk Executive, you will be responsible for receiving and attending to guests and clients, creating a positive impression and delivering excellent customer service. Also supports the operations of the business, office ambience and office functioning.Key Functions/ResponsibilitiesEnsure provision of adequate supplies,...
-
Front Desk Officer
4 weeks ago
Lagos, Lagos, Nigeria Robeck Locks Ltd Full timeResponsibilitiesResponsible for welcoming visitorsAnswer telephone calls and attends to customer enquiries and ordersMonitor and update social media platforms, e-store and online adsLiaise with stock keeper regarding stock availability for customer ordersEnsure customer orders are processed and delivered on timeUse of Microsoft office to generate...
-
Front Desk Officer
2 months ago
Lagos, Lagos, Nigeria Robeck Locks Ltd Full timeResponsibilitiesResponsible for welcoming visitorsAnswer telephone calls and attends to customer enquiries and ordersMonitor and update social media platforms, e-store and online adsLiaise with stock keeper regarding stock availability for customer ordersEnsure customer orders are processed and delivered on timeUse of Microsoft office to generate...