Senior IT Officer

1 month ago


Lagos, Lagos, Nigeria Bosak Microfinance Bank Limited Full time

Job Description

  • User Support
  • Create employee details and login access for all staff in the banking application and Mail Server
  • Train Staffs on Banking Software and Computer Applications
  • Troubleshooting, diagnosing,and resolving software problems in the bank application
  • Management of Security Devices
  • Prepare written documents e.g. Internal Memo, Monthly Subscription, Reports, Letters, Minutes
  • Maintain documents and files e.g. SLAs, Receipts
  • End of Day/End of Month /End-of-year Processing
  • Backup/Restore Data
  • Database administration: SQL
  • Liaise with I.T. Vendors/Technicians/Software provider/ISP Providers
  • Monitor, order and distribute computer supplies
  • Manage the Bank's SMS portal
  • Maintain Error Logs
  • Manage hardware installations/Repairs e.g. Printer, Laptop, Copier
  • Track and monitor security of hardware and software systems e.g. Malware/Virus Scan
  • Troubleshooting and management of Bank's Local Area Network
  • Troubleshooting of Banks networking and communication Infrastructure LAN, IP Phones etc..

Qualifications / Requirements

  • Bachelor's Degree in Computer Science or related fields. Additional qualifications would be an added advantage.
  • Proven work experience with a minimum of 2 years of IT experience
  • Experience in the Banking or Microfinance Industry
  • Proven work experience with a minimum of 3-5 years of Banking experience
  • Hands on experience with computer networks and network administration.
  • Excellent organizational/ leadership skill
  • Experience in implementation and evaluation of IT systems
  • Understanding of computer systems hardware and software and networks.
  • Knowledgeable in data centre management.

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