Store Supervisor

1 week ago


Lagos, Lagos, Nigeria MANO Africa Full time

Job Summary

  • We are looking for a young, brilliant, and enthusiastic individual who would support the store leader in the daily running of our store operations.

Responsibilities

  • Open and close store on time.
  • Opening shift for drivers and pickers and ensure that system and telephones are working.
  • Checking motorcycles conditions, documents, and maintenance on time.
  • Ensure that all drivers and pickers wearing the uniform in a good condition.
  • Ensure that pickers and drivers execute their work efficiently and on time.
  • Ensure no delays in picking, dispatch, and delivery.
  • Confirm that all products are in 100% condition.
  • Confirm that expiry dates are up to date
  • Ensure all payments done by customer's are accounted for.
  • Control and advise any differences.
  • Assist as picker, despatcher, Admin at peak times to ensure quick delivery.
  • Advise any customer queries to call center and store Operations Leader immediately.
  • Ensure and customer query received by controller is resolved.
  • Focus on an excellent and quick customer experience always.
  • Be of service and help to our customers 100% without fail and without counting the cost.
  • Keep store manager informed of any issues, problems, complaints, compliments, accidents etc.

Requirements

  • At least 1 year work experience working in a retail store
  • Must be wiling to learn
  • Must have good communication and leadership skills
  • Should live around Surulere or environs.

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