Customer Success

About the job:We are seeking a highly motivated and experienced Customer Success Manager to join our team.The ideal candidate will be responsible for building and maintaining strong relationships with our users, ensuring their satisfaction and success with our products or services.The Customer Success Manager will play a crucial role in driving customer...

The RoleWe are seeking experienced and dedicated Customer Success Managers CSMs to join our team, focused on managing and ensuring the success of our Key Distributors on the Open Commerce eB2B marketplace platform.Our platform serves FMCG distributors in emerging markets across Africa and LatAm, and as a CSM, you will play a pivotal role in driving value for...

Job SummaryWe are seeking experienced and dedicated Customer Success Managers CSMs to join our team, focused on managing and ensuring the success of our Key Distributors on the Open Commerce eB2B marketplace platform.Our platform serves FMCG distributors in emerging markets across Africa and LatAm, and as a CSM, you will play a pivotal role in driving value...

Job PurposeThe Customer Success Representative is responsible for developing customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.The customer success representative is the first port of call for customers and should be the internal advocate for the customer working with the various teams...

Job SummaryAs a Customer Success Associate, you will be part of the team responsible for creating a positive customer experience.Job DetailsYour primary responsibilities will include, but not be limited to:Responsibilities:Customer Engagement: Respond promptly to customer inquiries and complaints via phone, email, or social media, ensuring exceptional...

ABOUT THE COMPANYEstrada International Staffing Solutions is a strategic boutique specialist recruitment consulting firm, serving clients with expertise recruitment services across all sectors ranging from Banking, Insurance, Oil and Gas, Telecommunications, FMCGs and Construction, with the aim of satisfying their recruitment needs.JOB SUMMARYCandidates...

Job Title: Business Development Specialist Join our team at XYZ Corporation, a leading company in the Edtech industry, as a Business Development Specialist. In this role, you will be responsible for driving business growth and developing strategic partnerships. Requirements Education: BSc/BA/HND/OND in Business, Marketing, Communication, or a...

Job DescriptionHandle complaints and execute technical support and customer relations, and provide first-level assistance, resources and solutions to customers' emails, calls, and chats.Establish and maintain strong and productive relationships with clients and ensure requests are resolved in timely and effective manner.Collaborate with support team to...

ABOUT THE COMPANYKorapay is the marketplace for everything payments. We allow businesses and institutions to scale faster by providing them with a robust and powerful core payment engine that eliminates the complications associated with simple and bulk transactions. With our payment solutions, you can easily accept or send payments.JOB SUMMARYRequirements A...

Telematics Success Manager Job Title: Telematics Success Manager Company: [Company Name] Job Overview: The Telematics Success Manager is responsible for ensuring the successful implementation, management, and optimization of telematics systems across fleet and other Asset types within the business. This role requires a blend of technical...

Job Overview:The Telematics Success Manager is responsible for ensuring the successful implementation, management, and optimization of telematics systems across fleet and other Asset types within the business.This role requires a blend of technical expertise, project management skills, and customer service acumen to maximize the efficiency, safety, and...

Key ResponsibilitiesLead and motivate the Custorner Success. Business Optimization & Training, and Account Management teamsLeverage customer relationship management CRM tools and technologies to enhance customer interactionsCollaborate with Sales, Marketing, and Product teams to align customer experience strategies with businessDevelop comprehensive customer...

Job OverviewWe are creating a 24/7 hours, proactive and more personalized customer service structure for our rapidly-increasing customer base. We are looking for a customer service specialist with excellent communication and relationship building skills to join our customer success team.If you are seeking to create an impeccable experience in customer...

KEY RESPONSIBILITIESCustomer Experience Strategy Development:Develop and implement comprehensive customer experience strategies to enhance customer satisfaction, loyalty, and retention.Align customer experience initiatives with the company's mission and strategic goals.Team Leadership and Development:Build and lead a high-performing customer experience...

ABOUT THE COMPANYMTN Nigeria - The leader in telecommunications in Nigeria, and a part of a diverse community in Africa and the Middle East, our brand is instantly recognisable. It is through our compelling brand that we are able to attract the right talents who we carefully nurture by continuously improving our employment offerings even beyond reward and...

Customer Service RepresentativeJoin our team as a Customer Service Representative and be the face of our company, providing exceptional support to our customers.About the RoleAs a Customer Service Representative, you will be the first point of contact for our customers, providing timely and effective assistance via various channels.Your primary goal will be...

ABOUT THE COMPANYMaurice Xandra Solutions is a management consulting company that renders quality services in Human Resource, Management and Process improvement. MXS Limited was set up to provide high quality, up to date training, team management and process improvement services for its clients.JOB SUMMARYJob Responsibilities Minimum of Bachelor's degree, B...

Job PurposeTo build strong relationships with customers and ensure they are optimizing a product or service to receive the highest ROI.To be successful, they need to know the ins and outs of a product or service to properly educate customers and communicate effectively with a variety of personalities and technical backgrounds.As managers, they play a major...

Job OverviewWe are seeking a highly motivated and results-driven Customer Relationship Manager to join our team.The ideal candidate will be responsible for building and maintaining strong relationships with our customers, ensuring their satisfaction, and driving business growth.Key Responsibilities:Develop and maintain strong relationships with existing...

Job Title: Brand AmbassadorCompany: [Company Name]Job purpose:The role is a dynamic and evolving position that encompasses administrative management, customer service, and brand management.The successful candidate will be responsible for the duties outlined in this document and others as may be determined by the CEO.Duties and responsibilities:Convert...