Travel Consultant

2 months ago


Lagos, Lagos, Nigeria Lohi Consulting Full time

About the job

  • We are looking for a travel consultant with great enthusiasm for traveling.
  • You will be responsible for selling and securing traveling arrangements for clients individuals or businesses.
  • The goal is to enhance customer satisfaction and acquire an expanding clientele.

Responsibilities

  • Research various destinations and means of travel including prices, customs, weather conditions and reviews.
  • Diagnose the clients' specifications and wishes and suggest suitable travel packages or services.
  • Organizing travels from beginning to end, including tickets, accommodation and transportation
  • Supply travelers with pertinent information and useful travel/holiday material guides, maps, event programs.
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages.
  • Handle unforeseen problems and complaints and determine eligibility for money returns.
  • Create and update electronic records of clients.
  • Maintain relationships with key persons.

Requirements/skills

  • Proven working experience as a travel consultant
  • Excellent knowledge of booking GDS software Amadeus is compulsory
  • Proficiency in English
  • Exemplary sales skills and a customer-oriented approach
  • Well-versed in various areas of travel which include domestic/international, business/holidays and group/individual
  • Ability to present, persuade and communicate effectively
  • Demonstrable ability to handle crises
  • Knowledge in hospitality, travel, tourism, business or relevant field

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