![LEAM Consulting Limited](https://media.trabajo.org/img/noimg.jpg)
Customer Service
4 weeks ago
ABOUT THE COMPANY
LEAM CONSULTING is the foremost consulting firm which stands out in areas of professional certification training, HR advisory services, Business Development/Startup and IT consulting services in Nigeria.
JOB SUMMARY
Requirements and Skills HND / B.Sc in any related field 1-2 years experience in similar role or administrative roles Experience with office management software like (MS Excel ,MS Word and PowerPoint) Strong organization skills with a problem-solving attitude Excellent written and verbal communication skills High level of self-confidence and ability to create new ideas Basic Knowledge of accounting Must reside close to the job location
RESPONSIBILITIES
Duties Maintain and update company databases Organize a filing system for important and confidential company documents Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution Maintain a company calendar and schedule appointments Distribute and store correspondence (e.g. letters, emails and packages) Prepare reports and presentations with statistical data, as assigned
REQUIRED SKILLS
Conflict and complaint resolution, Customer service, Document and archive management, Customer support, CRM systems
REQUIRED EDUCATION
Bachelor's degree
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