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Customer Service Personnel
2 months ago
Our client, a prestigious dining establishment in Lekki, is currently in need of dedicated customer service professionals. The perfect candidates will possess an unwavering passion for delivering exceptional customer care, setting the standard for excellence within the hospitality industry.
Responsibilities
- Maintain broad knowledge of the company's products, services and promotions.
- Maintain documentation of customer's inquiries and responses for future reference.
- Answer any questions customer may have about available products and services in a timely manners.
- Listen to customer's concerns and complaints with the goal of resolving them.
- Select appropriate responses to customers' queries and work quickly to resolve them in a timely manner.
- Anticipate customers' needs, following up with previous customers to offer reorders or additional services.
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Experienced Customer Service Personnel
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Lagos, Lagos, Nigeria Hotel Capitol Full timeABOUT THE COMPANYHotel Capitol is a modern and contemporary hotel that offers not only luxury but comfort at its best. The three-star hotel is strategically located at the heart of Omole Phase 1, making it easily assessable with excellent road networks to other parts of the mainland and the city of Lagos as a whole. The 28-room Hotel offers tastefully...
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