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Specialist, Incident Coordination

1 month ago

Lagos, Lagos, Nigeria IHS Towers Full time

Job Summary: Lead Security Operations Centre Coordinator responsible for coordinating shift personnel, managing schedules, and ensuring timely security response.

  • Coordinate shift personnel and manage schedules to ensure seamless security operations.
  • Support Manager-PSOC with management of schedules and shift performance.
  • Diagnose emergency situations and provide critical thinking and direction to the assigned team/shift.
  • Coordinate security alerts and dispatch security response resources in a timely manner.
  • Ensure timely information is passed to designated entities for integrated security incident management.
  • Monitor security service provider performance and ensure quality control requirements are met.
  • Oversee security operating procedures and ensure adherence to agreed protocols.
  • Support data analysis and actionable insights into routine monitoring and response operations.

Requirements:

  • Bachelor's degree in any relevant discipline.
  • Strong working knowledge of Nigeria's security dynamics.
  • 5+ years' experience as a security operations centre coordinator or in security operations.