Talent Development Specialist
4 weeks ago
ABOUT THE COMPANY
PalmPay is an Africa-focused fintech firm, launched in 2019. PalmPay is a mobile payments platform that offers a number of financial services.
JOB SUMMARY
Qualifications Bachelor's degree in Human Resources, Organizational Development, Education, Psychology, Business Administration, or a related field. Master's degree preferred. Proven experience in talent development, instructional design, training facilitation, or related roles, preferably in a corporate setting. Strong understanding of adult learning principles, instructional design methodologies, and training evaluation techniques. Excellent communication skills, both written and verbal, with the ability to convey complex information in a clear and concise manner. Demonstrated ability to build rapport and establish credibility with diverse stakeholders at all organizational levels. Exceptional project management skills, with the ability to manage multiple priorities and deadlines simultaneously. Proficiency in learning management systems (LMS), e-learning authoring tools, and other training technology platforms. Strong analytical and problem-solving skills, with a data-driven approach to decision making. High level of professionalism, integrity, and confidentiality in handling sensitive employee information.
RESPONSIBILITIES
We are looking to recruit an experienced Talent Development Specialist. As a Talent Development Specialist, you will play a crucial role in identifying, designing, implementing, and evaluating talent development programs and initiatives within our organization. You will be responsible for assessing the learning and development needs of employees, designing appropriate training programs, and overseeing their execution to ensure alignment with organizational goals and objectives. Additionally, you will collaborate with various stakeholders to foster a culture of continuous learning and professional growth.Duties Conduct needs assessments to identify learning and development needs across all levels of the organization. Collaborate with departmental managers and HR business partners to understand specific skill gaps and development opportunities. Design, develop, and implement comprehensive talent development programs, including orientation sessions, leadership development programs, technical skills training, and soft skills workshops. Utilize various instructional design methodologies and tools to create engaging and effective learning materials, such as e-learning modules, instructor-led training, videos,job aids, and simulations. Partner with external vendors, subject matter experts, and internal stakeholders to deliver high-quality training solutions. Facilitate training sessions and workshops, ensuring a dynamic and interactive learning experience for participants. Evaluate the effectiveness of training programs through feedback mechanisms, assessment tools, and performance metrics, and make recommendations forimprovement. Stay informed about industry trends, best practices, and emerging technologies in talent development and incorporate relevant innovations into program design and delivery. Provide coaching and support to managers and employees on individual development plans, career paths, and opportunities for advancement. Maintain accurate records of training activities, attendance, and results to track progress and demonstrate ROI to key stakeholders. Serve as a resource and advisor to employees seeking guidance on professional development opportunities, certifications, and continuing education options.
REQUIRED SKILLS
Employee guidelines and onboarding, Reporting, Human resource and personnel development, Skill and competence mapping, Talent management and planning
REQUIRED EDUCATION
Bachelor's degree
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